Inside Sales Representative BC

Inside Sales Representative

Responsible for providing superior customer service to customers over the phone or in person.

• Responsible for completing the order process, which includes offering pricing terms according to established margins, sourcing additional products, and generating sales orders.
• Accurately enter quotations and orders into the system.
• Ensure customers are provided with accurate pricing, inventory, and delivery information.
• Make sales calls to new and existing customers to maintain relationships and cultivate additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customer requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set by manager.
• Understand customer needs and promote and upsell products.
• Adhere to company safety policies and regulations.

• Post‑secondary education in Business Administration or a related discipline.
• Minimum 3 to 5 years of experience in a similar role, preferably within a wholesale distribution environment.
• Computer literate; knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Knowledgeable of industry products.
• Excellent telephone skills.
• Demonstrated initiative with the ability to work in a collaborative team‑based environment.
• Highly organized in prioritizing work and multi‑tasking.
• Fluency in both French and English would be an asset.