Customer-Focused Service Advisor

Position: Customer-Focused Service Advisor Role
Join BCAA as a Service Advisor in Hillside, BC, and be a crucial part of customer satisfaction. Offer expert advice in insurance to enhance client relationships.

As a Regular Full-Time Service Advisor at BCAA's Hillside location, you will assist customers in finding the ideal insurance solutions for their homes and travels. Your key responsibilities include promoting memberships and professional collaboration to ensure tailored coverage. This role provides opportunities for growth and skill enhancement.

Key Responsibilities:

• Engage customers via in-person and phone interactions

• Promote relevant BCAA products and services

• Work with support teams to suggest coverage options

• Assist customers to ensure data accuracy and savings

• Enhance market knowledge through training and certifications

Requirements:

• Two years' experience in sales and customer service

• Level 1 Insurance license or intent to obtain one

• Completion of relevant training within designated time frames

• Proficient with MS Office software

• Ability to manage multiple priorities effectively

Contribute to BCAA's mission of supporting communities and protecting customers.
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