Customer Support at EMCO Corporation

Position: Customer Support Role at EMCO Corporation
Elevate your career with EMCO Corporation as a Customer Support Representative, where you'll drive customer satisfaction and sales growth actively.

At EMCO Corporation, we are dedicated to providing comprehensive service within the plumbing and HVAC distribution field. In this essential role, your focus will include addressing customer inquiries, processing sales leads, and maintaining long-term client relationships. You'll also assist the Outside Sales team to maximize profitability.

Key Responsibilities:

• Respond to customer inquiries and identify their needs

• Research products and provide recommendations

• Enter sales orders from various channels accurately

• Develop new business while retaining existing customer base

• Process returns and manage warranty claims efficiently

Requirements:

• Minimum high school diploma; post-secondary education is an asset

• 1 year of customer service or relevant industry experience

• Proficient user of Microsoft Office applications

• Exceptional verbal communication capabilities

• Effective multitasking in a fast-paced environment

Bring your customer-focused mindset to EMCO Corporation and contribute to our success at the Profit Centre.