Product Support Management Operations Lead - Logistics
Listed on 2026-09-11
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Business
Operations Management, Supply Chain & Logistics
At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success forwarfightersand secure our nation for a better future.
We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.
Credence has an immediate need for a Product Support Management (PSM) Operations Lead – Logistics to support the U.S. Army’s Project Manager Positioning, Navigation, and Timing (PM PNT) organization.
The PSM Operations Lead will coordinate short- and mid-range product support operations, manage time-sensitive taskers, support logistics planning, and help synchronize activities across product teams and program stakeholders. The successful candidate will also support logistics assessments, regulatory audits, acquisition documentation, fielding activities, and the development of lifecycle sustainment products.
Responsibilities include, but are not limited to...- Coordinate and execute classified and unclassified logistics activities supporting PM PNT programs, initiatives, and operational objectives
- Manage taskers through the Task Management Tool/Enterprise Task Management Software Solution (TMT/ETMS), including collecting, consolidating, reviewing, and submitting responses from product management teams
- Track product support taskings related to urgent operational requirements, system availability, training, fielding, sustainment, and other operational priorities
- Develop and maintain schedules for short- and mid-range product support operations
- Prepare input, analysis, and recommended changes for logistics resource-planning and budget-related products
- Assist with depot maintenance budget planning and Program Objective Memorandum (POM) program reviews
- Participate in Integrated Product Teams and support the development and execution of product support initiatives
- Provide logistics and product support inputs for PM PNT system schedules and integrated master schedules
- Support fielding synchronization meetings by coordinating, preparing, and briefing information related to PM PNT systems
- Coordinate weekly activity report submissions from product teams
- Plan and coordinate meetings with internal and external stakeholders, including conference-room scheduling and audio/video requirements
- Organize and maintain logistics and program documentation in Microsoft SharePoint and Teams
- Coordinate Risk Management and Internal Controls (RMIC) compliance activities and regulatory audits
- Serve as the primary action officer for Independent Logistics Assessments
- Support logistics audits and audit-readiness testing by collecting, maintaining, reviewing, updating, and submitting logistics and sustainment documentation
- Assist in developing and updating internal controls, policies, standards, and procedures in response to new laws, regulations, policies, and directives
- Prepare, review, and provide comments on Statements of Objectives, Statements of Work, Performance Work Statements, performance specifications, and related acquisition documentation
- Provide technical advice and assistance supporting proposal evaluations
- Review product support and milestone documentation, including:
- Lifecycle Sustainment Plans
- Core Depot Assessments
- Analyses of Product Support Alternatives
- Level of Repair Analyses
- Other logistics, sustainment, and acquisition milestone products
- Part…
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