Service Ingenieur​/Service Techniker; m​/w​/d für Gebiete in Deutschland

Field Service Engineer Positions

Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available:

Field Service-Ingenieur Großraum Köln (m/w/d)

Field Service-Ingenieur Großraum Düsseldorf (m/w/d)

Field Service-Ingenieur Großraum Kaiserslautern / Mannheim (m/w/d)

Field Service-Ingenieur Großraum München (m/w/d)

Field Service-Ingenieur Großraum Berlin (m/w/d)

Field Service-Ingenieur Großraum Nürnberg / Schweinfurt / Bayreuth (m/w/d)

• Central contact for our customers within the assigned area for service-related topics in all product areas

• Independent, proactive work through digital monitoring and supervision of assigned systems.

• Resolution of technical problems with radiation therapy devices with the help of telephone consultation, remote maintenance, or on-site at the customer

• Independent planning and execution of installation, maintenance, and repair work within the assigned product area and region.

• Systematic, targeted planning of the work steps to be performed, taking into account the overall system interdependencies.

• Willingness to travel to other locations if business operations require it.

• If required, assume duties and responsibilities as radiation protection officer of Elekta GmbH in accordance with StrlSchG.

• Continuous information exchange with service and sales management on current topics or problems that could affect customer satisfaction.

• Active promotion of customer satisfaction through professional, sales-promoting behavior and conduct.

• Compliance with applicable regulations when performing work (e.g., StrlSchG, MPG, IEC, UVV).

• Documentation of support activities in accordance with Elekta's guidelines and procedures.

• Internal sharing of information to improve the quality of systems installed by us.

• Due to the activity in the healthcare sector, the institution-related vaccination obligation applies to this position in accordance with the Infection Protection Act (IfSG).

• Completed study in a field related to engineering or natural sciences, but at least a completed training as a state-certified technician.

• Good knowledge in the field of IT/network technology

• Ideally experience in medical imaging, linear accelerators, and/or clinical application of radiation therapy products

• Desirable knowledge in the field of dosimetry

• Very good German and good English language skills in speech and writing

• Profound analytical skills with an excellent sense for dynamically changing situations and priorities

• Interest and curiosity to independently acquire knowledge.

• Communication skills and great enjoyment in contact with people

• High degree of self-organization, team capability, and personal responsibility

• Extraordinary motivation and flexibility

• High willingness to travel and valid driver's license class B

Please indicate in your resume for which region you are applying.