Werkstudent im Bereich Customer Service; m​/w​/d

Werkstudent (M/W/D) Customer Service / Smart Produkte

Allianz Trade is a global leader in credit insurance and a recognized specialist in guarantees and guarantees, collection, and protection against fraud or political risks. With more than 5,500 employees from over 70 nations in more than 50 countries, Allianz Trade makes global trade safer with its expertise and more than 100 years of experience. It is a subsidiary of Allianz and has its headquarters in Paris.

At Allianz Trade, we are committed to supporting our employees at every step of their professional journey, offering tailored training programs and opening doors to international career opportunities. We encourage them to take ownership and accountability and to dare to make a contribution!

Do you want to gain valuable practical experience alongside your studies and work for one of the world's leading insurance groups? Maybe you are not yet sure what exactly a credit insurer does, but you are motivated to find out how the economy works behind the scenes? Then it is worth reading on.

What you can expect as a work student (m/f/d):

• A highly qualified, motivated team with excellent customer feedback
• Colleagues who support and value you
• Independent work in reporting and the opportunity to further develop controlling
• The chance to contribute your own ideas and initiate improvements
• A working environment where team spirit and cooperation are highly valued
• Processing and answering daily customer inquiries in the digital inbox

What you bring as a work student (m/f/d):

• Current studies in a relevant field
• Secure use of common office tools, especially Excel and Outlook
• Structured and reliable working method
• Very good German language skills in speech and writing as well as solid English language skills
• Basic understanding of economic contexts and interest in insurance or financial topics
• Enjoyment of working with people and a sense for teamwork
• Openness to creative and innovative solutions and enjoyment of dealing with future-oriented technologies such as artificial intelligence or internal chat GPT

What we offer you:

• Insights into the economy at a real global player and industry leader
• Attractive compensation
• Flexible scheduling of your weekly working hours
• Opportunity to write your bachelor's or master's thesis in your desired area
• Great accessibility by public transport thanks to the nearby S-Bahn station Bahrenfeld
• Great canteen (100% organic) with a large breakfast and lunch selection
• One of the newest and most modern open-space offices in all of Hamburg. Free coffee included and a private sports hall with a great offer on site

Besetzungstermin: for the period from 1.7.2026 to 30.6.2028

Have we piqued your interest? Then we look forward to your application via our online portal.

For technical and professional questions, you can contact the colleagues from recruiting operations at recr

Hinweis:
The Allianz in Germany has an internal recruitment team that focuses on the direct search for excellent candidates. Unsolicited applications from recruitment agencies or staffing firms will not be accepted.

Since 1890, Allianz has been committed to the safety of our customers and employees as a leading global insurer, financial services provider, and asset manager. In addition, we are an excellent employer:
In 2024, Allianz in Germany was a prize winner at Great Place to Work "Germany's Best Employers". Our employees are important to us, and together we create a better living world and future for us and our customers.

Worldwide, many customers trust the Allianz Group as an insurer and asset manager. As an employer, we care about our employees with their needs, their dreams, and personal challenges. Together we create an environment in which we offer everyone the opportunity to discover new things, grow, and shape a better future for our customers and the world around us.

Join us. Let's care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an employer that offers equal opportunity. We encourage you to bring your whole self to work, no matter where you come from, what you look like, how old you are, who you love, what you believe in, or if you have a personal limitation.

What makes us an attractive employer, you can find out at