Senior Berater; d​/m​/w Personal Banking Private Kredite & Vorsorge

Job Title

Über den Bereich

In the private banking sector, Deutsche Bank consolidates its expertise in private customer business in one business area – with the brands Deutsche Bank and Postbank as market leaders in Germany and a global network, which covers the bank's business with wealthy clients worldwide as well as with private customers and small to medium-sized enterprises. In its home market of Germany as well as internationally, the private banking sector offers its customers high-quality financial services from a single source – from comprehensive offers for private customers to the care of demanding entrepreneurs and their families, as well as solutions for small and medium-sized enterprises in important Eurozone markets.

The private banking sector is one of the four business areas of the Deutsche Bank Group, alongside the corporate banking, the investment banking, and the asset management with its asset manager DWS. Deutsche Bank is Germany's leading bank with a global network and firmly rooted in Europe.

Your tasks

• You are responsible for the balance sheet-oriented consultation of the customers in the team and the individually assigned customers. You independently process the self-agreed and the consultation and call center-initiated appointments.
• Your focus is the needs-oriented consultation and sale of banking products (accounts, cards, building savings, deposits) as well as products of other relevant needs of the personal banking target group with a focus on consumer financing and insurance. Additionally, you can voluntarily advise on simple investment needs.
• You have your own credit competence for personal loans as well as the IDD certification, possibly the AnsFuG certification and take into account the requirements for quality in the credit and insurance business.
• You awaken customer needs by applying standardized consultation processes and successfully close or routinely refer these to specialists (especially in the case of building financing).
• You are responsible for the needs-oriented exploitation of the private credit potential in personal banking (co-) and actively address customers to digital services (e.g. online/mobile banking).
• You continuously develop your specialist, sales, process and digitalization know-how.
• You have extensive knowledge of digital features and develop your specialist know-how independently.
• You process all appointments from the consultation center and use interactions from the branch business and consultation talks to arrange follow-up appointments.

Your skills and experience

• You have a training as a bank clerk.
• Your particular expertise in the consultation and sale of personal loans (incl. security) as well as in insurance products is complemented by your profound knowledge of the entire private customer product range.
• You have a special skill in making appointments and are proficient in the balance sheet-oriented consultation of customers.
• You convince with your self-assured and competent appearance towards customers and support the success of the team in particular with your pronounced sales and communication skills.

What we offer you

We offer a wide range of services that cover all your professional and personal needs.

• Emotionally balanced A positive attitude helps us to master the challenges of everyday life – professionally and privately. Benefit from offers such as counseling in difficult life situations and offers to promote mental health.
• Physically fit With offers to maintain your personal health and a conducive professional environment, the bank helps you to stay physically fit. Benefit from offers such as extensive check-up examinations, vaccination offers and advice on healthy lifestyle.
• Socially networked The exchange with others opens up new perspectives, brings us forward professionally and personally and strengthens our self-confidence and well-being. Benefit from offers such as support by the pme family service, the Fitness Center Job, flexible working time models (e.g. part-time, job tandem, hybrid working) as well as an extensive culture of diversity, equality and participation.
• Financially secured The bank not only secures you during your…