Business Integration Manager, Global Business Integration; m​/f​/d

Business Integration Manager, Global Business Integration (m/f/d)

Hamburg

To further strengthen our team with are searching for our location in Hamburg a Business Integration Manager (m/f/d). Your Benefits

* Financial Benefits:

Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with a monthly net credit, job bike, anniversary payments Health and Mobility:
Supplementary health insurance (depending on division), screen work glasses, group accident insurance Onboarding:
Extensive onboarding with an individual training plan Team: A great, dedicated, and motivated team, flat organizational structures, and an open working atmosphere Variety: A diverse range of tasks with significant decision-making freedom at a global player Flexibility: A modern workplace including a transparent flexitime policy and the option to work remotely Development:
Regular training and development programs, e‑learning offerings, and initiatives such as Talents@DSV to keep your skills up to date. Tailored development programs are also possible.

Purpose of the position:
As a Business Integration Manager, you play a critical role in onboarding Global Accounts and ensuring that EDI and API solutions support efficient, future-ready operations. You connect customers, operations, IT, and sales — keeping everything aligned and moving forward.

Key Responsibilities :
Act as Business Integration Manager for Global Accounts:
Manages the implementation in the business. Together with Sales and the "ONE IT" engages with the (potential) client as the responsible person to onboard the client in DSV. Sign off the proposed Business Requirement Document to initiate integrations. Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.

Ensures that the User Acceptance Tests scenarios are created & executed accordingly. Ensures that all local stakeholders are aligned. Ensures that all local contributors have committed to the plan and are delivering on time and on quality. Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising. Close cooperation with Group Integration office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally.

Analyze our EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests. Understand our EDI & API services and guide customers/sales towards API First. API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

3rd Party Governance – take part in the strategic initiative to align business approach towards 3rd party integrators. Close cooperation with A&S Global sales with priority of our Gold & Platinum Customers.

Requirements:
What you bring – integration expertise and business understanding. You are a structured, solution-oriented professional with strong stakeholder management skills and a solid understanding of system integration in a global business environment.
• Bachelor's degree in Business, Supply Chain, IT, or a related field
• 5–8+ years of experience in business integration, EDI/API implementation, logistics processes, or similar roles
• Strong understanding of EDI, API, and system integration concepts in a business environment
• Experience working in international, cross-functional setups with multiple stakeholders
• Proven ability to manage end-to-end implementation projects, including planning, execution, and delivery
• Strong understanding of supply chain and logistics processes is a clear advantage
• Experience working with large/global customers and complex onboarding projects
• Excellent project management and coordination skills
• Strong analytical mindset with the ability to identify standardisation opportunities and process improvements
• Confident communication and stakeholder management skills — able to engage with both technical and business audiences
• Ability to translate complex technical topics into clear business language
• Structured, detail-oriented, and able to manage multiple priorities in a dynamic environment Nice to have
• Experience with integration platforms or middleware solutions
• Knowledge of SAP, TMS, or other logistics-related systems
• Experience driving API adoption or digital transformation initiatives
• Background in working with third-party integration providers

Why DSV At DSV, you will be part of a global organisation where integration is key to delivering reliable logistics solutions. You will:
• Work with some of our most strategic global customers
• Play a key role in shaping our integration standards and API-first approach
• Collaborate across regions, functions, and technologies
• Contribute to building scalable, future-ready logistics solutions