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Secret-Cleared Help Desk Analyst: AI-Driven
Job in
Aberdeen, Harford County, Maryland, 21001, USA
Listed on 2026-07-23
Listing for:
DSA
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
DSA, Inc is seeking a Help Desk Analyst to provide responsive, customer-focused technical support for users of mission-critical software applications and IT systems in Aberdeen, MD. You will troubleshoot user issues, manage service desk tickets, and assist with pre-deployment validation to ensure reliable end‑user experiences.
Required qualifications include an Active Secret security clearance, a BS in a technical field with seven years total experience or a substitution path, and strong
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