Community Partners Supervisor

Position Summary

The role of Community Partners Supervisor is responsible for development and management of the Community Partners team in individualizing community-based activities for participants based on individuals’ beliefs, interests, preference, and support needs. The Community Partners Supervisor will maximize inclusion of the participants in the community by leveraging community networking, support resources and their natural support networks through assistive/adaptive technologies. The Community Partners Supervisor will establish professional and collaborative relationships with both internal and external stakeholders to maintain consistent, timely, and open lines of communication.

The role of Community Partners Supervisor is responsible for development and management of the Community Partners team in individualizing community-based activities for participants based on individuals’ beliefs, interests, preference, and support needs. The Community Partners Supervisor will maximize inclusion of the participants in the community by leveraging community networking, support resources and their natural support networks through assistive/adaptive technologies. The Community Partners Supervisor will establish professional and collaborative relationships with both internal and external stakeholders to maintain consistent, timely, and open lines of communication.

In a manner consistent with supporting The Arc NCR Mission Statement the Community Partners Supervisor shall do the following:

• Collaborate with agency leadership to provide coaching, performance improvement plans, and offer overall support and guidance to team members emphasizing equity, care, and compassion.
• Participate in hiring and onboarding process including submission of Peer Training schedule to HR.
• Ensures team members understand their role, expectations, policies and procedures while equipping them with the tools and techniques to optimize resources in order to provide quality supports and developing community resources.
• Assign and manage all routes and daily activities, stepping in when necessary to ensure adequate supports are maintained.
• Facilitate department functions to include monthly meetings and check-ins, status changes and transitions, trainings, and incident reports as necessary.
• Engages in a minimum of 1 site visit per week.
• Attends monthly leadership meetings.
• Reviews GPS Alerts from Transportation and schedules team members for corrective action, when needed.
• Maintains confidential and accurate records for team members (i.e., attendance, goals completion, performance evaluations, etc.) and completes required documents in a timely manner.
• Reviews and approves weekly timesheets and mileage forms.
• Attends individual Pre-PCP meeting as necessary, participates in PCP signing meetings, and ensure staff is trained on new PCPs within 20 days after the PCP meeting and submit signatures to Case Coordinator.
• Undertake other duties as assigned, including special projects and cross-program development.
• Respond promptly to QE reviews within the given deadline.
• Ensure that the supported person’s plan is conducted as outlined in the written plan, programs, schedules, and other documentation.
• Review PMOF book to ensure availability of current PMOF and/or scripts.
• Cultivate and maintain mutually beneficial relationships with community members and organizations to achieve service and participant goals.
• Monitors crisis situations, collaborates with authorized staff and supported person to adjust supports and the environment as needed while adhering to policies and regulations.
• Develops, maintains, and effectively uses information management systems to evaluate service and program outcomes and standards.
• Communicate with the Assistant Director via text or phone call of any urgent care visits, hospitalizations, vehicle accidents, major staffing issues or concerns and police, fire or ambulance involvement or any calls to 911.
• Review goal documentation to ensure support of billing.
• Monitor the accuracy and timeliness of attendance tracking and recording.
• Review monthly expenses and reconcile monthly petty cash.
• Collaborate with the Finance Department to ensure compliance with agency policies and procedures and achievement of budgetary goals related to the financial responsibilities of the day program.
• Plan and implement day-to-day operations, activity schedules, and short-term objectives with optimal resources utilization and…