Inside Sales Representative; m​/w​/d) Service Portfolio - Germany

Inside Sales Representative (M/W/D) Service Portfolio
- Germany

Work Schedule:

Standard (Mon-Fri)

Environmental Conditions:

Office

Job Description:

Thermo Fisher Scientific Inc. is the world's leading company in the service of science with an annual revenue of around 40 billion US dollars. Our mission is to support our customers in making the world healthier, cleaner, and safer. We support our customers in advancing bioscientific research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-improving therapies.

Our global team of more than 100,000 colleagues offers an unmatched combination of innovative technologies, convenient purchasing processes, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

Thermo Scientific Laboratory Equipment Division (LED) develops and produces laboratory equipment for sample preparation, processing, storage, and sample protection. Our broad portfolio supports customers in research, healthcare, and industry with reliable, innovative, and increasingly digital solutions. Our product portfolio is complemented by comprehensive services designed to maximize equipment availability and productivity, reduce downtime, and optimally support customers throughout the entire lifecycle of their equipment.

As an Inside Sales Representative (m/w/d) Service Portfolio
- Germany, you are responsible for the active development and care of customers in Germany. You identify new business opportunities, develop the installed customer base through cross- and upselling, and position suitable product and service solutions. You manage offers, contract renewals, and sales opportunities, maintain your pipeline in Salesforce, and work closely with sales, service, and other internal teams to promote revenue growth and long-term customer loyalty.

A Day in the Life:

• Active identification and development of new business opportunities in Germany
• Expansion of the existing customer base and systematic processing of the installed base
• Strategic development and care of a defined sales territory
• Implementation of regional growth strategies in coordination with the Sales Manager DACH
• Conducting customer meetings and negotiations at decision-maker level
• Positioning our product and service portfolio with clear differentiation from the competition
• Identification of new revenue potentials through cross- and upselling
• Independently managing price agreements, offers, and contract renewals
• Development and implementation of proactive strategies to maximize revenue and customer retention
• Structured maintenance of sales opportunities, forecasts, and pipeline in the CRM system (Salesforce)
• Ensuring compliance with internal pricing and approval processes
• Responsibility for achieving defined sales and growth targets
• Close collaboration with field sales, product management, marketing, and service
• Coordination with technical specialists for optimal solution positioning
• Cooperation with finance, customer service, and operations for efficient order processing
• Support in tenders and complex quotation processes

The Key to Success:

• Positioning our product and service portfolio with clear differentiation from the competition
• Active identification and development of new business opportunities in Germany
• Expansion of the existing customer base and systematic processing of the installed base
• Strategic development and care of a defined sales territory
• Implementation of regional growth strategies in coordination with the Sales Manager DACH
• Conducting customer meetings and negotiations at decision-maker level
• Identification of new revenue potentials through cross- and upselling
• Independently managing price agreements, offers, and contract renewals
• Development and implementation of proactive strategies to maximize revenue and customer retention
• Structured maintenance of sales opportunities, forecasts, and pipeline in the CRM system (Salesforce)
• Ensuring compliance with internal pricing and approval processes
• Responsibility for achieving defined sales and growth targets
• Close collaboration with field sales, product management, marketing, and service
• Coordination with technical specialists for optimal solution positioning
• Cooperation with finance, customer service, and operations for efficient order processing
• Support in tenders and complex quotation processes

What We Offer:

• A meaningful job in an international life-science company
• Contribution to innovative diagnostic solutions with direct impact on patient care
• Structured training and development opportunities within Thermo Fisher Scientific
• A modern working environment with high quality and safety standards
• Collaboration in a committed and interdisciplinary team

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