Service Writer/Bookkeeper
Listed on 2026-07-25
-
Administrative/Clerical
Office Administrator/ Coordinator, Bookkeeper/ Accounting Clerk
Ken's Alignment is seeking a highly organized, customer-focused, and detail-oriented individual to join our team as a Service Writer / Bookkeeper
. This role is ideal for someone who enjoys working with customers while also managing the financial and administrative side of a busy automotive repair shop.
This is a unique position that combines front-office customer service with bookkeeping and office management responsibilities. The right candidate will become an integral part of our team and help keep both the shop and office running efficiently.
Primary Responsibilities Customer Service & Service Writing- Answer incoming phone calls
- Schedule customer appointments
- Greet customers and provide exceptional customer service
- Check customers in and out
- Explain estimates and invoices
- Process customer payments
- Maintain customer records
- Manage incoming mail and correspondence
- File, scan, and organize paperwork
- Maintain vendor and customer files
- Order office supplies
- General administrative support
- Accounts Receivable
- Accounts Payable
- Payroll processing
- Bank deposits and reconciliations
- Vendor account management
- Financial record keeping using Quick Books Online
- Parts ordering and returns
- Warranty and core returns
- Assist technicians and management with administrative needs
- Support day-to-day shop operations
- Previous experience using Quick Books Online
- Strong computer skills
- Excellent organizational and time-management skills
- Professional communication and customer service abilities
- Ability to multitask in a fast-paced environment
- High level of accuracy and attention to detail
- Previous bookkeeping or accounting experience
- Automotive service writing or automotive office experience
- Microsoft Office experience (Outlook, Word, Excel)
While we are happy to train the right candidate on our internal procedures and workflow, applicants should already have a working knowledge of Quick Books Online
.
- Monday–Friday schedule
- Competitive pay based on experience
- Supportive, family-oriented work environment
If you're someone who enjoys both working with people and keeping the financial side of a business organized, we'd love to hear from you.
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