Senior Commercial Relationship Manager
Listed on 2026-07-18
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Finance & Banking
Loan Officer / Lending, Commercial Banking, Banking & Finance, Financial Sales
If you are a current FIB employee
, please apply through the Career Worklet in the Employee Portal. This position is located at our Aberdeen, SD West branch.
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- Student debt employer repayment program.
- 401(k) retirement plan with a 6% match.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #Team First Interstate .
SUMMARYThe Senior Commercial Relationship Manager serves as the Relationship Manager for new and existing complex clients and is responsible for managing a loan portfolio that is greater than $100MM, includes at least 35 bank relationships, and generates at least $1.8MM in revenue to the bank. This position establishes and maintains collaborative and strategic partnerships with clients based on knowledgeable advice that is aligned to the clients’ business objectives and lifecycle.
It also develops and grows new business, builds and maintains strong relationships with prospects, and drives financial performance through profitable revenue, growth, and quality credit.
- Achieve individual annual production and growth goals for loan, deposits, and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
- Initiate and develop new business through outside business development activities.
- Ensure ongoing contact with new clients to enhance client experience with First Interstate Bank.
- Develop a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
- Use internal customer sourcing software to generate leads, track activities, and make referrals to requisite business partners and bankers.
- Participate in community organizations to source business development opportunities and demonstrate First Interstate Bank’s commitment to the communities we serve.
- Build client referral pipeline via identification and development of internal and external centers of influence.
- Develop and maintain an in‑depth knowledge of products and services, as well as knowledge of competitors and competitive products.
- Promote bank products and services and keep clients informed of financial solutions that First Interstate Bank offers to meet their needs.
- Assemble cross‑functional team to quickly respond to customer requests when not able to address requests personally; know when and how to bring in teams of experts and identify cross‑sell opportunities.
- Analyze credit to determine the ability of clients to qualify for borrowing requirements.
- Assume ultimate accountability for all portfolio activities and issues, ensuring sound asset quality through underwriting, structuring, and portfolio management activities; ensure accurate risk assessment of assigned portfolio.
- Maintain follow‑up on existing loans to ensure compliance with internal procedures and other required terms.
- Research and study industrial, commercial, economic, and financial situations relevant to existing and new business.
- Maintain compliance with all bank regulations for assigned job function and designated job responsibilities; keep up to date on regulation changes.
- Follow all Bank policies, procedures, and compliance regulations and complete all required annual training.
- May be asked to coach, mentor, or train others; contribute to strategic level discussions with members of the senior management team.
- Act as the Subject‑Matter Expert (SME) when difficult questions arise; provide practical, relevant ideas and perspectives on processes and process improvement.
- Engage, demonstrate, and foster the First Interstate Bank Mission, Vision, and Values by executing the Service Commitments.
- Proficient in Microsoft Word, Excel, and Outlook;
PowerPoint experience is beneficial. - Demonstrates initiative and sound judgment.
- Able to prioritize work effectively and remain adaptable under pressure; knowledge may be gained through coursework and on‑the‑job training.
- Able to read, analyze, and interpret common financial reports and legal…
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