Data Center Technician - Ellendale, ND

Overview

Datacenter Hardware Technician — Ellendale, ND (100% onsite). This position is expected to start in early December 2025. Relocation assistance is available. The role is primarily first shift but will rotate occasionally (8 hours per day, 40 hours per week).

Salary: 80-90K (pending experience).

• Hardware Maintenance & Repair:
  Perform break/fix services on Dell servers, including replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management:
  Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics:
  Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication:
  Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work:
  Lift up to 65 pounds, climb ladders, and perform tasks in a physically demanding datacenter environment.
• Team
  
  Collaboration:
  
  Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:
  Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

• Must be a US citizen.
• This position requires 100% onsite presence in Ellendale, ND.
• Shift is expected to be first shift but may rotate often; must be able to work varying shifts.
• Role involves physical labor in a dynamic datacenter environment.

• Dell Server Expertise:
  Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Break/Fix Proficiency:
  Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting
  
  Skills:
  
  Strong problem-solving abilities and technical insight into server operations.
• Customer Focus:
  Excellent communication skills with a professional, customer-first approach.
• Physical Capability:
  Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:
  Commitment to delivering high-quality work with strong attention to detail.

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.

PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.