Epic Senior Principal Trainer

Position Summary

The Senior Principal Trainer is an individual contributor responsible for leading clinical application training in support of enterprise initiatives, system implementations, and workflow optimization. This role provides functional expertise, supports training readiness activities, and ensures high-quality, standardized training delivery across deployments. Principal Trainers collaborate closely with Clinical Informatics, Operations, IT, and Learning & Development teams and provide functional guidance to Credentialed Trainers.

• Serve as functional training lead for assigned applications or work streams
• Develop, maintain, and update role-based curricula, training materials, and reference tools
• Support training readiness activities, including needs assessments and deployment preparation
• Provide guidance, mentoring, and quality oversight to Credentialed Trainers to ensure consistent training delivery standards
• Partner with operational and clinical stakeholders to align training with real-world workflows and change impacts
• Identify training risks and gaps and recommend mitigation strategies
• Participate in implementation activities including testing, dress rehearsals, and go-live support
• Contribute to continuous improvement of training standards, processes, and delivery models

• 5+ years of experience in clinical informatics, healthcare IT, or enterprise training
• Experience supporting EHR implementations or large-scale system initiatives
• Demonstrated knowledge of clinical and operational healthcare workflows
• Epic certification(s) required at time of hire (Ambulatory, Patient Access Applications, Revenue Cycle, Cogito preferred)

• Experience supporting multi-wave or enterprise-scale healthcare deployments
• Strong communication, collaboration, and stakeholder partnership skills

• Bachelor's degree or equivalent experience

40

Full time

The typical pay range for this role is: $83,430.00 - $ This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.