Room Attendant

Room Attendant - Aberdeen, Aberdeenshire Mercure Aberdeen Caledonian Hotel Mercure Aberdeen Caledonian is an elegant Victorian hotel in the city centre, overlooking Union Terrace Gardens.

Job Description We are looking for a reliable, hardworking, and detail-oriented Room Attendant to join our housekeeping team. As a Room Attendant, you will play a key role in ensuring our guests enjoy a clean, comfortable, and welcoming stay by maintaining the highest standards of cleanliness throughout the hotel.

Key Responsibilities
• Clean and service guest bedrooms and bathrooms to the hotel's standards.
• Change bed linen and towels, replenish guest amenities, and restock supplies.
• Vacuum, dust, polish, and sanitise guest rooms and public areas as required.
• Report maintenance issues, damaged items, and lost property promptly.
• Ensure all housekeeping trolleys and storage areas are clean, organised, and fully stocked.
• Follow health and safety procedures, including the safe use of cleaning chemicals and equipment.
• Respond to guest requests courteously and efficiently.
• Work closely with colleagues to ensure rooms are ready for arriving guests within required timescales. What We're Looking For
• Previous housekeeping or cleaning experience is desirable but not essential, as full training will be provided.
• A strong eye for detail and commitment to high standards.
• Excellent time management and organisational skills.
• A positive attitude and a willingness to work as part of a team.
• Good communication skills and a friendly, professional manner.
• Flexibility to work a variety of shifts, including weekends and public holidays.
• Ability to carry out physically demanding tasks, including lifting, bending, and standing for extended periods. This is a casual contract. Troo Benefits Free Meals on Duty :
Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. Food & Beverage Discounts :
Calling all foodies! Enjoy mouth watering discounts at our restaurants and bars. Employee Discount Rates :
As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio . Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices. Long Service Incentives :
Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. Refer a Friend Scheme :
Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit. Employee Assistance Programme :
We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.