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Host Team Leader - Guest Experience & Upsell

Job in Kingswells, Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Harri
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Village is seeking a Host Manager to lead the lobby team, delivering a warm welcome and personal experience even when guests use self-check-in tech. You’ll read guest needs, resolve issues on the spot, and ensure a memorable check-out that encourages return visits.

You’ll drive upselling, manage wage costs to align with brand standards, and push the team to hit ADR and 100% Club Fill targets while fostering a supportive culture.

We invite applications for the Host Team Leader
- Guest Experience & Upsell position located in Kingswells, Scotland, United Kingdom.

We would love to welcome a new Host Team Leader
- Guest Experience & Upsell to our organisation in Kingswells, Scotland, United Kingdom.

For the Host Team Leader
- Guest Experience & Upsell position at Village Hotels
- Aberdeen
- Reception / Nights, we are reviewing applications now.

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