Guest Experience & Resolution Lead; Evenings
Listed on 2026-10-19
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Hospitality / Hotel / Catering
Butlin's in Bognor Regis is seeking a Guest Resolutions Supervisor to lead the Welcome Team, manage arrivals, and handle escalated guest issues across the resort, day and evening.
You will coordinate accommodation tasks, maintain PRiME logging, and ensure swift, empathetic problem solving, working closely with Central Guest Services and other departments.
This permanent role requires strong communication, team leadership, and a commitment to high guest satisfaction.
We are currently recruiting a Guest Experience & Resolution Lead (Evenings) for our team in United Kingdom.
The position is based in United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 26.000 - 34.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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