Dean of Student Services & Enrollment Management

Grays Harbor College (GHC) is accepting applications for the position of Dean of Student Services & Enrollment Management. This role serves as a strategic and operational leader responsible for developing, implementing, and sustaining an integrated, collaborative, and holistic approach to the student experience-from first contact and recruitment through entry advising, registration, enrollment, and program or degree completion.

The Dean champions student success, equity, retention, completion, and student well-being. The position oversees the day-to-day operations of Student Services and Enrollment Management and provides leadership for high-touch, proactive outreach, onboarding, and student support strategies that result in measurable improvements in access, persistence, and completion. The Dean works closely with academic deans, instructional leadership, and student services teams to implement evidence-based, data-informed practices that support student learning and achievement.

This individual is an innovative, forward-thinking leader who views student services, technology, and partnerships as interconnected tools for building a student-centered culture.

The Student Services division is fast-paced and high-energy, with work-intensive schedules that may include travel, evenings, and weekends during peak periods. The Dean is an active member of the campus community and the broader Grays Harbor and Pacific County regions and reports to the Vice President for Learning & Student Success. The Dean also serves as the College's Student Conduct Officer.

Grays Harbor College has an excellent benefits package to include medical, dental, vision, basic life insurance, primary and supplemental retirement programs and long-term disability insurance. Full-time employees will also receive 15.34 hours of vacation leave per month, 8 hours of sick leave per month and 4 personal leave days a year. Washington state also observes 11 paid holidays per year.

About the College                                                                 .

Grays Harbor College serves the communities of Grays Harbor and Pacific counties on the Pacific coast of Washington. Located in Aberdeen, Washington at the base of the beautiful Olympic Peninsula, the College is less than an hour away from scenic Pacific Ocean beaches and close to both the Olympic and Mount Rainier National Parks. Grays Harbor provides the perfect landscape to enjoy the abundance of excellent outdoor activities such as camping, hiking, biking, fishing, clam digging, surfing, boating, and various kayak/canoe paddling opportunities.

Grays Harbor College is located on the ancestral lands of the Chehalis, Chinook, Quinault and Shoalwater Bay Peoples. For more information about working for the college and living in Grays Harbor visit https://(Use the "Apply for this Job" box below)./hr

Grays Harbor is committed to providing excellent educational opportunities. We prioritize student learning, promote student and faculty success, foster an inclusive environment, manage our resources, and connect with the community. We strive to create a culturally relevant environment on campus and in the community by learning and practicing equity-mindedness and promoting faculty, staff, and student diversity.

Leadership & Administration

* Provide leadership, strategic planning, and supervision for Student Services and Enrollment Management areas, including but not limited to:
Enrollment Services/Registration, Financial Aid, Workforce Funding and Support Programs, Advising and Counseling, Recruitment and Outreach, and diversity-focused outreach and retention efforts.

* Create and sustain a positive, inclusive work environment that supports staff growth, accountability, and professional development; model high standards of professionalism and ethical leadership.

* Recruit, hire, mentor, supervise, and evaluate staff; ensure completion of annual performance evaluations and required training.

* Serve as a point of contact and decision-maker for Student Services in the absence of associate deans or directors and provide backup support to the Vice President as needed.

Student Success, Enrollment Management & Guided Pathways

* Develop, implement, and continuously improve an integrated, collaborative, and holistic student support and onboarding model aligned with Guided Pathways.

* Lead the development and implementation of the College's comprehensive enrollment management strategy, including market segmentation, calling and outreach campaigns, recruitment tactics, and promotional strategies aligned with institutional priorities.

* Co-chair Guided Pathways implementation and lead the ongoing management and administration of the work plan in collaboration with instructional leadership.

* Collaborate with instructional and student services leaders to design and implement evidence-based, data-driven, high-impact practices that improve recruitment, retention, and completion.

Compliance, Policy & Student Well-Being

* Serve as the College's designated…