Service Manager - CDJR Aberdeen

Holman is a family‑owned, global automotive services organization. We are seeking a Service Manager to lead our service department at the Chrysler Dodge Jeep Ram of Aberdeen.

• Offer and ensure the shop delivers the highest level of customer service.
• Manage all aspects of service department operations, including staffing, vehicle services, warranty administration, client retention, cost controls, achievement of objectives and maintenance of all service records.
• Ensure the daily inventory of technicians’ time is consistently sold to service clients.
• Serve as liaison among the shop foreman, service advisors, parts personnel, technicians and warranty administration.
• Through communication, oversight and direction promote employee satisfaction, customer satisfaction and return on investment.
• Promote recruitment and development of team leaders, supervisors, assistant managers and non‑management employees.
• Liaise with the manufacturer and work with factory representatives to achieve factory objectives.
• Perform all other duties and special projects as assigned.

• High school diploma or GED; college degree preferred.
• 5+ years of related experience or training, or equivalent combination of education and experience.
• 5+ years of dealership service experience in various aspects of the service department.
• Experience as a technician, service advisor, team lead, foreman, assistant manager or similar roles.
• Knowledge of car repair and customer engagement.
• Experience in service principles, concepts and service department operations.

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with company match
• Paid Time Off (PTO)
• Paid holidays
• Bereavement leave
• Jury duty leave
• Paid pregnancy and parental leave
• Supplemental paid military leave (eligible employees)
• Paid sick leave for part‑time and temporary employees per statutory requirements

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We recognize that applicants may use AI tools for drafting resumes or cover letters, but not for answering interview questions or misrepresenting qualifications. Use of AI tools that compromise honesty or integrity may result in disqualification from the process.