Service Technician

Greendocs is a leader in sustainable document solutions, dedicated to delivering award-winning products and services with an exceptional focus on sustainability. Based in scenic North Wales, Greendocs combines innovation with an environmentally conscious approach to help businesses transition to eco-friendly document practices. Our commitment to excellence and the environment drives our passion for providing unparalleled support and eco-friendly solutions to our clients.

This is a full-time, on-site role for a Service Technician located in Abergele. The Service Technician will be responsible for maintaining and repairing company products, conducting troubleshooting to identify and resolve issues, and providing exceptional field service to clients. Additional responsibilities include ensuring customer satisfaction by delivering high-quality service and addressing client needs in a timely manner.

• Strong Maintenance & Repair skills to ensure the proper functioning of equipment and systems
• Proficiency in Troubleshooting and diagnosing technical issues effectively
• Experience in Field Service and providing on-site solutions to clients
• Excellent Customer Service skills to interact professionally and empathetically with clients
• Additional qualifications such as technical certifications or experience in sustainable technologies are a plus
• Ability to work independently and prioritize tasks effectively
• Valid driver's license and ability to travel locally, as required