Administration Assistant II - Risk Management

Date:
Jun 3, 2026

Location:

Abilene, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, and numerous opportunities for career advancement.

Functional

Title:

Administration Assistant II – Risk Management

Job Title:

Administrative Asst II
Agency:
Health & Human Services Comm
Department:
Risk Mgmt / Safety & Investig
Posting Number: 17524
Closing Date: 06/17/2026
Posting Audience:
Internal and External
Occupational Category:
Office and Administrative Support
Salary Range: $2,694.33 - $3,946.25 monthly

Administrative Assistant II performs secretarial and clerical duties to support the Risk Management Department. Responsibilities include answering telephones, data entry, ordering supplies, distributing mail, completing work orders, supporting Return‑to‑Work Program and Workers Compensation/FMLA case management, maintaining records, coordinating with medical providers and state agencies, providing training and support to staff, and acting as liaison between facility and external partners.

• Provide routine administrative support and technical program assistance.
• Answer phones, check voicemails, type and edit correspondence, letters, and reports; handle incoming and outgoing mail.
• Order office supplies and enter work orders for the Risk Management Department.
• Complete Risk Management case notes for staff and notify the Return‑to‑Work Coordinator.
• Assist the Return‑to‑Work Coordinator with clearance of staff, collecting doctor notes, managing portfolios, and updating the Daily Report.
• Create a BJO for non‑work injuries and assign alternate duty; send notifications.
• Track daily sign‑in logs and enter data into Excel; file completed records.
• Assist the FMLA case manager with case files and act on their behalf when needed.
• Complete OJI injury reports, Bona Fide Job Offers, and support campus treatment arrangements.
• Complete Workers Compensation packets and coordinate with the Case Manager.
• Manage reassignment of staff, create BJO and assignment agreements, and handle time‑off requests with Director approval.
• Adapt to new technologies, processes, and ambiguous priorities.
• Build positive relationships with management and staff, communicating clearly.
• Work required overtime, weekends, and during stressful high‑pressure periods.

Participate in agency obligations for disaster response, recovery, or Continuity of Operations (COOP) activation, requiring alternate shift patterns or locations as assigned.

• Office practices and administrative procedures; personal computer and office equipment usage.
• Business English, basic spelling, punctuation, arithmetic, and office procedures.
• Verbal and written communication in a clear, concise manner.
• Flexibility in handling assignments and prioritization.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook); database applications (People Soft preferred).
• Confidentiality per HIPAA and other employment regulations.
• Understanding of the Transitional Duty Program and Reassignment process.
• Federal and State law knowledge relevant to Workers Compensation, FMLA, and ADA.
• Ability to review and monitor medical documentation in accordance with policies.
• Maintain detailed records, files, and reports; data entry accuracy.
• Communicate with medical providers, facility staff, agencies, and the public.
• Teamwork and positive relationships with the public and residents of the Center.

• High School Diploma or GED required.
• 30 hours credit from an accredited college or university OR at least one year of clerical or administrative/custom service experience preferred.
• Experience with FMLA and Leave of Absence monitoring preferred.
• Experience working with computers and keyboard use.
• Professional customer service experience.
• Data entry and record‑keeping accuracy.
• Bilingual (English/Spanish) skills preferred.

• Fingerprint criminal background check, pre‑employment drug screen, and registry checks.
• Selective Service registration required for males 18‑25.
• Random drug testing for all State Supported Living Center employees.
• Background and due diligence checks; E‑Verify used; I‑9 documentation must be provided.

Work may include flexibility in hours, overtime, extended hours, weekends, and holidays. Applicants must be at least 18 years of age.