Admissions Advisor

Job Summary

The Admissions Advisor is a pivotal member of the Enrollment and Integrated Marketing organization at Texas State Technical College (TSTC), contributing significantly to the mission of placing Texans into high‑paying jobs. The role executes internal and external activities to attract applicants and supports them through the admissions process. Reporting directly to the Team Lead of Admissions, the Advisor serves as a key contributor with some supervision.

Salary: $20.13 – $22.14 USD per hour, determined based on qualifications and experience. An equivalent combination of education, training, and relevant professional experience will be considered.

• Consistently embody TSTC Core Values (Excellence, Accountability, Service, and Integrity) when interacting with internal and external stakeholders, customers, students, and the community.

• Assist prospective and new applicants in identifying programs aligning with their career goals.
• Guide students through the admissions process, ensuring all application requirements are met.
• Assist students in determining methods of financing, including assistance with completion of the FAFSA.

• Manage a student applicant caseload, providing personalized advisement.
• Answer questions, troubleshoot needs related to the admissions process, and effectively guide prospective students.

• Collaborate with various TSTC departments, including Veteran Services, Financial Aid, Registrar's Office, Student Operations, and Student Services and Enrollment.
• Support applicants’ admissions experience, set up campus tours, and coordinate efforts to enhance understanding of TSTC’s product line.

• Stay updated on FAFSA, FERPA, and compliance practices for records management.

• Visit various community locations, including high schools, to attend events, represent, and promote TSTC.
• Provide information related to TSTC programs and applications.

• Utilize various software programs to track prospective student outreach and follow‑up.
• Maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.

• Perform general admissions and administrative duties, including collecting and uploading documents, and reviewing documents for quality control.
• Undertake other duties as assigned.

• Excellent written and verbal communication skills for clear and effective information delivery.
• Critical thinking skills to make decisions and solve complex problems with sound reasoning.
• Exceptional multitasking abilities to manage multiple responsibilities effectively.
• Adaptability to learn and leverage new technologies.

• Up to 25% of responsibilities involve travel during working hours.
• Occasional travel up to 5% of responsibilities may involve overnight stays.
• Occasional availability on nights and weekends may be required.

• Customer service:
  Provide timely and concise information with professionalism.
• Time management:
  Prioritize tasks in a fast‑paced environment to meet student needs and internal deadlines.
• Problem solving:
  Use critical thinking to determine the best course of action and remain open‑minded and flexible to find solutions.
• Teamwork:
  Actively participate in a team, encouraging cooperation, and staying up‑to‑date on changes to processes.
• Cultural competence:
  Demonstrate sensitivity to diverse backgrounds, creating an inclusive and welcoming environment for all students.

Associate’s Degree required. Exceptional background may be considered in lieu of educational requirements.

Preferred:
Prior experience as an Enrollment Coach or similar one‑stop enrollment center. 1–3 years experience in consultative sales or higher education preferred, particularly in recruiting, admissions, records, financial aid, or related fields.

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional need to reach, pull, bend, and carry loads up…