Parks & Recreation - Office Assistant I, II, III - Park & Recreation Administration

Job Description

Posted Wednesday, August 12, 2026 at 6:00 AM

Under general supervision, to perform a variety of clerical duties in support of the assigned department; to post, balance, and verify basic financial records; to type technical and financial reports, forms, and letters; to process documents; and to provide assistance to the public.

The Office Assistant I/II/III – Parks & Recreation Administration position exercises no supervision.

• Enter registrations/reservations into the Recreation Software Program and collect monies associated with activities.
• Post to various clerical, fiscal, and other types of records according to prescribed procedures and maintain their files and balances.
• Receive and process complaints and inquiries by either supplying the information or referring the party to the proper division or department for a reply.
• Act as receptionist to receive and answer telephone and walk-in requests from the public for information concerning City policies, procedures, and activities.
• Prepare and type various types of reports; perform other clerical duties including filing, maintaining records, and processing mail.
• Answer questions and public inquiries within the framework of established policies and procedures.
• Assist with scheduling ballfield requests and cemetery phone calls and duties.
• Maintain key deposits and key pick-ups for ballfield use.
• Operate a City vehicle to travel to various locations as needed.

• Input cemetery data into the record system using monthly reports.
• Schedule and maintain all ballfield requests electronically in Recreation Software as well as tournament requests. Communicates with League presidents and coaches regarding field availability.
• Assists with records management and records retention schedule.
• Maintain all damage deposits for facilities.
• Maintain bookkeeping for daily cash receipts and reports.
• Process all check requests for Parks & Recreation Administration.
• Maintain and review current insurance documents for various vendors and leagues.
• Receive, review and process Special Events applications including guiding applicants through the process.

• Accept payments and review proper paperwork for building reservations and activity registrations.
• Complete monthly cemetery reports, ownership documents and computer data entry.
• Accept payments and reviews paperwork for Parks and Recreation.
• Responsible for submitting monthly invoices within the required deadline.
• Process legal type documents; prepare certified copies of records as necessary.
• Receive and process complaints and inquiries by either supplying the information or referring the party to the proper division or department for a reply.

• Perform other job related duties and responsibilities as assigned.

• Proper English grammar, spelling, punctuation, and arithmetic.
• Office equipment, filing systems, and office procedures.
• Customer service principles and conflict resolution techniques.
• Cash handling processes and procedures.

• Type at a speed necessary for successful job performance.
• Operate office equipment including computer equipment.
• Self-motivate and effectively establish priorities and meet deadlines as well as multi-task to prioritize several projects.
• Proofread documents with attention to detail.
• Problem solve and troubleshoot using analysis and critical thinking to resolve issues.

• Learn and operate our Recreation Software.
• Maintain records and files.
• Multi-task to efficiently complete job duties.
• Assemble, organize data, and prepare reports.
• Interact courteously and tactfully with the public.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
• Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.