Ranger

Job Overview

The ranger is responsible for controlling and maintaining the pace of play and ensuring guests have what is needed to maintain an even flow on the golf course. Responsibilities encompass maintaining cleanliness, adhering to safety protocols, and delivering exceptional customer service while maintaining a fun, friendly, and inviting guest experience at the golf course.

• Provide a welcoming first contact with each guest and ensure an enjoyable experience.
• Provide information regarding the course, play time, and other golf rules and cart conditions for the day.
• Assist in maintaining golf course conditions by promoting the use of divot repair sand, ball marks, and bunkers being raked.
• Move around the course in reverse order, hole 18 to hole 1, for safety reasons.
• Ensure no outside coolers are brought on the course, as well as glass bottles.
• Maintain communication with the Pro Shop in relation to players, the course, or other factors that would affect smooth operation.
• Keep all working areas attractive, neat, and clean and free of trash.
• Assist other positions as needed to ensure complete guest satisfaction.

• Excellent customer service and communication skills.
• Ability to deal with difficult people or situations in a positive and diplomatic manner.
• Must be safety conscious and knowledgeable about the game of golf.
• Ability to stand for extended periods of time in a fast‑paced environment.
• Ability to work flexible schedules, including weekends and holidays as needed.
• Attention to detail and ability to multitask.
• Willingness to learn and follow instructions from management.

• Medical (Aetna)/Dental (Delta Dental)/Vision (Eye Med) Coverage.
• Employee/Spouse/Child Life Insurance, Long‑Term Disability, and Accident Insurance.
• HSA option.
• 401(k) with company match after 1 year of employment.
• Paid Vacation and Holiday Pay for 7 holidays.
• Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course.
• Team Member Referral Program and more.
• Paid Sick Time.

Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity, and advancing a culture of inclusion. The workplace is free of discrimination, harassment, bullying, retaliation, and inappropriate conduct.

• Do the right thing – Think of others & be trustworthy.
• Own it – Take pride in what we do & be personally responsible.
• Passion for progress – Improving always in all ways & people pursuing growth.
• Embracing the experience – Insist on having fun & be present.