Senior Technician

Primary Function

The Senior Field Service Technician is a crew-level leader responsible for directing all aspects of field testing, commissioning, and maintenance operations across high-voltage substations and power systems. This role carries full accountability for crew performance, project quality, safety compliance, and client satisfaction on assigned engagements. The position will be based in our [City, State] office located at [address] and will report to Dashiell's [Manager Title].

Duties & Responsibilities

Employee may be called upon to perform any or all of the following functions:

• Direct and oversee all field testing, commissioning, and maintenance activities on assigned projects, ensuring adherence to scope, schedule, quality, and safety standards.

• Lead and manage field crews of multiple technicians across concurrent testing and commissioning engagements.

• Serve as the primary client-facing representative in the field, maintaining professional communication and alignment of expectations throughout the project lifecycle.

• Plan and coordinate daily work activities, crew assignments, and resource allocation to maximize productivity and project efficiency.

• Perform and direct the execution of all levels of electrical testing including insulation resistance, contact resistance, turns ratio, power factor, hi-pot, circuit breaker timing, cable fault location, protective relay testing, and full system commissioning.

• Direct and oversee testing and commissioning of all power apparatus including power transformers, current transformers, potential transformers, medium- and high-voltage circuit breakers, and switch gear assemblies.

• Direct and oversee testing, commissioning, and maintenance of low-voltage AC/DC station auxiliary systems including station batteries, battery chargers, inverters, DC distribution panels, AC distribution systems, and voltage regulation controls.

• Exercise expert-level technical judgment to diagnose complex equipment issues, resolve testing anomalies, and direct root cause analysis.

• Develop and review switching orders, test procedures, and commissioning plans for assigned projects.

• Conduct and lead Job Safety Task Analyses (JSTAs), daily safety briefings, and safety stand-down meetings; enforce all safety procedures and protocols.

• Investigate and report on incidents, near-misses, and safety observations in accordance with company protocols.

• Review and approve all test reports, commissioning documentation, and quality deliverables produced by assigned crew members.

• Provide formal mentorship, training, and performance feedback to Field Service Technicians at all levels; support onboarding of new field personnel.

• Coordinate with Project Managers, Engineering, and the Field Supervisor to resolve technical issues, manage scope changes, and maintain project momentum.

• Represent the company in a QA/QC role, ensuring all work meets internal standards and client specifications.

• Support proposal and estimating teams with technical input on testing scope, crew requirements, durations, and equipment needs for project pursuits.

• Perform special projects and complete other duties as assigned or requested.

How You Will Make an Impact

• Drive the successful delivery of commissioning and testing projects by providing hands-on leadership and expert technical direction to field crews.

• Strengthen Dashiell's reputation for quality and safety by ensuring every project meets or exceeds client expectations and industry standards.

• Develop the next generation of field technicians through structured mentorship, technical training, and on-the-job coaching across all technician levels.

• Protect project profitability by proactively managing crew resources, work planning, and schedule adherence across concurrent engagements.

• Serve as a trusted client-facing leader in the field, building lasting relationships that support repeat business and long-term partnerships.

• Enhance organizational capability by contributing expert technical input to project pursuits, improving win rates and execution confidence.

Minimum Qualifications / Experience

Required

• Associate's or Bachelor's degree in Electrical Engineering, Electrical Engineering…