Field Tech II

Sitemetric seeks a bar-raising Field Tech II to help keep our customers' construction projects connected, operational, and on schedule. You will oversee critical aspects of customer deployments including installing and configuring IoT sensor systems, ensuring wireless network connectivity across job sites, troubleshooting technical issues in real time, and optimizing system performance to meet project demands.

We are looking for a Field Tech II who takes pride in serving a critical role in construction technology and shows up each day with a positive attitude and desire to have impact with a market-leading business. If you are a self-starting, quality- and detail-minded team player who wants to be part of a fast-growing, innovative company that's transforming how the construction industry operates, you will flourish with Sitemetric.

About Sitemetric

At Sitemetric, we turn technology into services that transform how the world is built.

This enables our customers to lead the change in critical areas of construction operations: workforce, safety, security, reporting, communications, logistics, and more.

We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more.

We currently serve as trusted partner to a growing number of the US's largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.

About the Role

As Field Tech II you will be a critical member of our on-the-ground team, ensuring smooth operations and optimal technology performance on customer construction sites.

Working closely with leadership, you will be responsible for deploying and configuring IoT sensor systems; ensuring all devices are properly installed and connected; management of wireless network infrastructure across job sites, documentation and other support related to system performance, technical optimization, and other responsibilities as needed. This role ensures that critical data relating to site operations is appropriately captured and transmitted so that customers have accurate, real-time insights to make important decisions.

Overall, the role demands constant professionalism, detail orientation, a proactive approach, and a willingness to jump in to regularly go beyond your responsibilities to ensure the best-possible customer experience, with focus on maximizing the reliability, connectivity, and overall success of their construction technology deployments.

Key Responsibilities

This position requires in-person work at one or more Sitemetric jobsites in the local area. These jobsites are often construction sites. Work-related travel within the United States may be required.

Core responsibilities include:

• Deploy and Install IoT Systems:
  Execute on-site installation and deployment of industrial sensor technologies, including environmental sensors, motion detection systems, proximity sensors, BLE, NFC, LTE, and RFID devices according to specifications and project requirements.

• Perform System Configuration and Testing:
  Configure IoT devices, establish wireless network connections, and conduct thorough testing to ensure proper functionality, data transmission, and system integration with enterprise platforms.

• Conduct On-Site Maintenance and Troubleshooting: Diagnose technical issues, perform repairs, replace faulty components, and troubleshoot connectivity problems to restore systems to full operational capacity.

• Document and Report Field Activities:
  Maintain accurate documentation of installation details, maintenance performed, system performance, and customer interactions; provide timely reports to management.

• Collaborate with Cross-Functional Teams:
  Work effectively with enterprise implementation teams, customer stakeholders, and back-office support to ensure seamless project execution and customer satisfaction.

• Manage Field Operations Independently:
  Organize daily activities, manage time effectively, coordinate travel logistics, and prioritize multiple site visits while maintaining high standards of professionalism and accountability.

Qualifications

• 5+ years of hands-on experience installing and deploying industrial sensor technologies (environmental, motion, proximity, BLE, NFC, LTE, RFID, or similar)
• 2+ years working in construction technology, industrial automation, or similar field deployed technology environments.
• CompTIA A+, Network+, or similar certifications
• OSHA 10 or 30 (Construction Site Safety)
• Familiarity with Cloud platforms and basic understanding of data integration
• Ability to quickly establish and maintain effective and respectful working relationships with customers, co-workers, and all people on the…