Community Bank Teller

Overview

The Community Bank Teller is the face of the Bank and plays a vital role in providing exceptional customer service to our clients. This position is responsible for accurately processing financial transactions, maintaining regulatory compliance, and fostering strong customer relationships by delivering a friendly and efficient banking experience.

The following duties are not intended to serve as a comprehensive list of all duties required in this position. This job description is intended to provide a representative summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be required to perform additional duties as requested.

• Process deposits, withdrawals, check cashing, loan payments, and other basic transactions.
• Balance cash drawer daily and report discrepancies promptly.
• Verify endorsements and identification for negotiable instruments in accordance with policy.
• Maintain and reconcile night drop deposits as assigned.
• Respond to routine inquiries regarding account balances, products, services, and bank policies.
• Address and resolve any operational or customer service issues and complaints professionally and promptly.
• Undertake additional tasks assigned by Management to support departmental functions.
• Must comply with all bank policies and procedures that are job related and/or consistent with business necessity.

• Alternating sitting or standing at will as needed
• Walk, stand, bend, squat, twisting and reaching.
• Consistently operate a computer and other productivity equipment through method of both Fine and Gross Manipulation
• Ability to perceive sound in the capacity of oral communication

• High School diploma or equivalent.
• High attention to detail and accuracy.
• Excellent organizational and prioritizing skills
• Excellent verbal & written communication skills.
• Ability to read and understand regulations, policies, and procedures.
• High-level professionalism and interpersonal skills including courtesy, tact, and diplomacy as giving and obtaining information may require discussion of a sensitive or personal nature.

• Pior banking experience a plus

• On-site
• Air-conditioned office environment
• Smart Casual