QA Nurse

Gentiva is seeking a QA Nurse to support clinical excellence across our home health, hospice, and personal care services. In this role, you will review patient records, monitor documentation quality, and ensure compliance with regulatory and Gentiva standards. You will identify trends, support corrective actions, and collaborate with interdisciplinary teams to enhance patient safety, outcomes, and satisfaction. Working in a mission-driven, home-based care environment, you'll help uphold our commitment to compassion, patient dignity, and continuous quality improvement while benefiting from clinical support, training, and career growth.

Responsibilities

• Conduct clinical quality audits of home health, hospice, and personal care records to ensure compliance with Gentiva policies and regulatory standards
• Review care plans, documentation, and medication records for accuracy, completeness, and timeliness
• Identify trends, gaps, and risk areas; recommend corrective actions and track follow-up
• Collaborate with nurses, therapists, social workers, and leadership to improve patient outcomes and safety
• Educate field staff on quality standards, best practices, and documentation requirements
• Assist with accreditation, regulatory surveys, and internal quality initiatives
• Analyze quality metrics and prepare reports for management
• Support implementation of performance improvement projects and clinical protocols
• Participate in case reviews, incident investigations, and root-cause analyses
• Promote a culture of compassion, patient dignity, and continuous quality improvement

Required Skills

• Clinical documentation review
• Knowledge of home health and hospice regulations
• Quality assurance and performance improvement (QAPI)
• Chart auditing and compliance monitoring
• Use of EMR/EHR systems
• Data analysis and reporting
• Understanding of CMS and accreditation standards
• Root cause analysis and incident review
• Care coordination in home-based settings
• Regulatory survey preparation