Guest Services Supervisor - DoubleTree Hilton Abilene

Overview

Job Description - Guest Services Supervisor - Double Tree by Hilton Abilene (HOT0CB1K)

Double Tree by Hilton Abilene, 500 Cypress St., Abilene 79601

Guest Services Supervisor - Double Tree by Hilton Abilene (HOT0CB1K)

In this role, you’ll support daily front office operations, supervise and coach Guest Service Agents, and ensure every guest interaction reflects Hilton’s high standards of hospitality. You’ll be a hands-on leader who thrives in a fast-paced environment and enjoys creating memorable guest experiences.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We re leaders in our industry and in our communities.
• Teamwork - We re team players in everything we do.
• Ownership - We re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Guest Services, Operations, and Front Office