Employee Relations Specialist

Summary

The Employee Relations Specialist will assist with human resources matters, gathering, collecting, and maintaining documents and records required for policy development and investigations.

• Direct the company’s employee relations and communication strategies including progressive discipline, conflict resolution and employee satisfaction.
• Handles routine human resource inquiries related to policies, procedures, and refers complex matters to appropriate management staff.
• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
• Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), and diversity initiatives.
• Conducts surveys, interviews, and other research related to human resource policies, and compensation; collects information and reports results to the Human Resources Director.
• Maintains knowledge and understanding of laws and regulations related to EEO, and human resources.
• Assists with preparation of plans, policies, documents, and reports including EEO-1,, organizational charts, and employee handbooks.
• Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
• Accept and adapt easily to change
• Operate job‑related equipment with or without an accommodation
• Meet physical demands of job with or without an accommodation
• Perform other duties as assigned

To perform this job successfully, an individual must be able to perform each essential function and assigned task satisfactorily. The requirements listed below are representative of the knowledge, skills, competency, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Human Resources, Labor Relations, Business, Accounting, or related field required and/or a combination of education and experience equalling a minimum of 4 years.
• At least three years of professional human resource administration required with experience in employee relations preferred.
• SHRM-CP or SHRM-SCP preferred.
• Outstanding communication skills for interviewing in person, phone and Skype
• Computer knowledge with emphasis on Word and Excel and Google Suite
• Exhibits dependability, including following instructions; responding to supervisor’s direction; and taking responsibility for own actions
• Ability to take initiative, including asking for and offering help when needed, and perform work independently without being prompted
• Ability to manage competing priorities, prioritize and plan work activities, use time efficiently, and work within deadlines
• Acceptable attendance
• Positive attitude
• Team player
• Sense of urgency
• Ability to meet frequent short timeline goals and deadlines
• Payroll experience is a plus