Sr. Associate, Web Strategy & Operations

** Join Amgen's Mission of Serving Patients*
* At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas
-Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

** Web Strategy & Operations, Sr Associate*
* ** What you will do*
* The Amgen Global Content Excellence Team is looking for an experienced Web Project Senior Associate to join our Global Customer Capabilities & Innovation (GCCI) group. The GCCI delivers efficient and consistent quality global marketing assets at scale across multiple channels & markets. As part of the GCCI, the Web Project Sr. Associate provides integrated end-to-end project management to ensure successful delivery of websites and bring thought leadership and drive delivery.

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* Key Responsibilities:

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* + Collaborate with internal clients to define project scope, objectives and deliverables and develop detailed project plans, including scope, timelines, resources and budgets of website launches and updates

+ Support quarterly prioritization of project requests, award agencies and ensure timely execution of high-quality deliverables

+ Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, SEO team, analytics team, and project- and platform owners

+ Monitor project progress and documentation, and take corrective actions as necessary to keep projects on track, including identifying and managing risks, issues and changes throughout the project lifecycle

+ Perform quality assurance checks and hyper care to ensure deliverables meet industry standards, and ongoing strategic and operational support

+ Act as a single Point of Contact (POC) for managing all projects in GCCI WSO for managing assigned web projects

+ Support pilots, rollouts and adoption of new/enhanced capabilities and features for websites and the management and optimization of the global portfolio of websites

+ Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing

+ Submit Integrated System Assessment (ISA) across Amgen's global web platforms, which will significantly contribute to Amgen's regulatory compliance and operational resilience

+ Develop and report on key performance indicators (KPIs) and metrics that gauge the success of websites, analyzing data to provide actionable insights

** Overall Responsibilities:*
* + Provide reporting to GCCI Web Strategy leads on performance KPIs, areas of opportunity to enhance ways of working as part of operational reviews

+ Empower project owners to be cost effective & develop content with a sense of urgency through standardized templates

+ Support project owners through successful website launches and updates, adhering to agile web development process and industry best practices

+ Partner with stakeholders to perform functional testing to ensure quality

+ Collaborate with Digital Technology & Innovation (DTI) team to support quarterly prioritization of projects, clearly identifying business priorities, and scope to determine project requirements

+ Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement

** What we expect of you*
* We are all different, yet we all use our unique contributions to serve patients. The Web Project Manager professional we seek is a collaborator with these qualifications.

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* Basic Qualifications:

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* Master's degree

OR

Bachelor's degree and 4 years of digital or web project management experience

** Or*
* Associate's degree and 6 years of digital or web project management experience

** Or*
* High School diploma/GED and 8 years of digital or web project management experience

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* Preferred Qualifications:

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* + 5+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle

+ Proven expertise in managing complex, cross-country and high impact projects. Able to effectively negotiate, manage expectations, and maintain productive relationships with a diverse group of stakeholders across various functions.

+ Strong understanding of agile project management principles and methodologies, with a focus…