Service Representative

Service Representative

Join a purpose-driven team dedicated to supporting water treatment and disinfection systems across various industries. In this role, you will work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

• Provide technical support and escalate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Conduct field testing, inspections, and basic troubleshooting.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans.
• Identify and resolve customer pain points, escalating as required.

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Current and valid Drivers License with no restrictions.

• Associates degree or trade school certification preferred.
• Demonstrated mechanical aptitude.
• Experience in water treatment or specialty chemical industry.
• Familiarity with boilers, cooling towers, and wastewater treatment systems.
• Proficiency with Microsoft Office Suite.

Embrace the opportunity to tackle meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. Work within an organization that values diversity and inclusion, offering industry-leading training and development programs.

This role is located in Abilene, TX, and applicants are encouraged to reside within a reasonable daily commuting distance to customer accounts. You will work in a dynamic, hands-on environment with autonomy and support, helping customers meet sustainability goals while protecting their critical assets. The position involves lifting up to 50 pounds and exposure to hot, cold, noisy, or dirty environments, requiring stooping, kneeling, crouching, reaching, balancing, walking, standing, and climbing.

This is a Contract to Hire position based out of Abilene, TX. The pay range for this position is $30.00 - $38.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Oct 28, 2026. This is a fully onsite position in Abilene, TX.