Electrical Services Executive

Job Overview

The Electrical Services Executive is responsible for providing overall management and direction for large recurring and non-recurring work, including service contracts, projects, and work orders.

• Provide initial client contact to assess client needs for their facility or service call.
• Prepare a complete estimate and budget for the service contract, project, or service call with a detailed review of client requirements.
• Provide guidance and management for the Electrical Services Manager(s).
• Directly manage a team of Electrical Services Managers to provide oversight for contracts and projects based on complexity and support required.
• Provide technical review for all bid estimates proposed to ensure all requirements are met.
• Track terms and rates negotiated with clients for facilitating and sustaining service accounts to ensure consistency across client accounts.
• Execute Business Development with existing clients.
• Coordinate with Rosendin Engineering for bid estimates and active projects.
• Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company's interest while maintaining good client relationships to ensure profitability.
• Develop and maintain relationships with large service accounts to expand relationships across multiple locations.
• Prepare monthly cost reports under the supervision of a Division Manager.
• Schedule regular visits with sustaining service accounts to assure client satisfaction.
• Fulfill division objectives, policies, procedures and performance standards within the boundaries of corporate policy.
• Maintain a complete knowledge of the status of all projects and promote a “win‑win” attitude with service drivers for successful, profitable work and satisfied customers; coordinate efforts with Business Development Group.
• Monitor overall quantity and quality of work performed by service drivers and support personnel, executing organization’s programs, policies, standards, and procedures consistently with corporate expectations.
• Assume additional responsibilities as required by the division’s operating needs or as directed by the Division Manager.
• The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position; other duties will be assigned as needed.

• Advanced technical and customer service skills.
• Able to meet deadlines and work within budgets.
• Extensive knowledge of safety protocols and procedures.
• Apply innovative and effective management techniques to maximize employee performance.
• Committed to working in a team environment.
• Proficient in using a computer and Microsoft Office (Outlook, Word); knowledge of Accubid, Oracle preferred; advanced Excel skills.
• Advanced knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, Chek Hub, etc.
• Ability to prioritize and manage multiple tasks, changing priorities as necessary.
• Ability to work under time pressure and adapt to changing requirements with a positive attitude.
• Effective oral and written communication skills.
• Self‑motivated, proactive, and an effective team player.
• Interact effectively and professionally with all levels of employees, management, staff, vendors, clients, and others.

• Minimum 10 years of experience in a project management, service management, or facility management role.
• Minimum 7 years managing an operations team.
• Demonstrated experience promoting and selling service contracts to meet client needs.
• Combination of education, training, and relevant experience is acceptable.

• Up to 50%

• General work environment: sitting for long periods, standing, walking, typing, carrying, pushing, and bending. Work is primarily indoors with varying conditions such as fluorescent lighting and air conditioning.
• Noise level is usually low to medium; it can be loud on the jobsite.
• The company fully complies with the ADA and applicable state law, including reasonable accommodation measures for qualified disabled applicants and employees.
• Occasional lifting of up to 30 lbs.

• ESOP – Employee Stock Ownership
• 401(k)
• Annual bonus program based on performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre‑tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with the Rosendin Foundation

Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.