Employment Supervisor

and the job listing Expires on June 11, 2026

Abilene, TX Full-Time Job, Mid Career Alumni Jobs

The Employment Supervisor is responsible for maintaining and enhancing the provision of employment services for refugees, asylees, and SIV clients to attain self-sufficiency. The Employment Supervisor ensures program goals are met and manages quality control for both service provision and contractual compliance. The Employment Supervisor supervises a team and reports to the Economic Empowerment Manager.

Responsibilities include, but are not limited to:

• Provide leadership, development support and supervision to direct service staff by leading team meetings; providing individual supervision, coaching and goal-setting; managing workload and prioritizing tasks; and helping staff troubleshoot challenges.
• Ensure compliance of self and employment team with all policies, procedures, and protocols of the agency.

• Ensure all programs fulfill funder and agency requirements for documentation, case files, data tracking and other areas of administrative compliance.
• Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews in partnership with the supervisor and employment specialists.
• Monitor progress towards programmatic performance requirements and encourage the employment team towards these goals. This includes program implementation, oversight, monitoring and evaluation for all grants in the portfolio.
• Produce high-quality program reports in a timely manner. This includes completing or overseeing staff completion of various reports to IRC headquarters and funders.
• Assist in grant writing activities, as opportunities arise.

• Actively participate and oversee the implementation and management of the employment programs to ensure all program requirements and IRC standards of care are met.
• Track enrolled clients utilizing the ETO and IRIS systems to ensure all employment services are provided in a timely manner and properly documented.
• Maintain close communication with employment staff regarding challenging cases and carry out timely, professional interventions to ensure appropriate service delivery.
• Identify opportunities to advance gender equality with a focus on increasing employability access for women participants.
• Develop and cultivate long term relationships with area employers in order to identify appropriate employment opportunities for clients.
• Use personal vehicle as a mode of transport for both self and clients to various job responsibilities in and around the service delivery area.
• Participate in all program meetings, staff development activities, and other duties as assigned.
• Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
• Comply with all policies, procedures and protocols of the agency.

• Undergraduate degree required; preferably in Social Work, Human Services or a related field of study.
• Minimum two to three years of experience securing employment opportunities for clients, either in domestic refugee resettlement, other workforce development fields, or closely related social service delivery.
• Experience supervising, supporting, and training staff strongly preferred.
• Experience in a not-for-profit or human service agency environment preferred.
• Highly organized self-starter with demonstrated success in managing multiple priorities and delivering quantifiable results under pressure, with tight deadlines, and in a fast-paced environment.
• Excellent program and staff management skills: experience developing, leading, implementing and monitoring projects or programs in nonprofit or community-based organizations. Strong ability to coach staff and take initiative.
• Proven negotiation, interpersonal, and oral and written communication skills, especially in a multi-cultural environment.
• Must be mission and outcome driven, self-confidence, and commitment to client success.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills. ETO database familiarity strongly preferred.
• Excellent communication skills, with fluency in written and spoken English.
• Valid driver’s license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.