Admissions Manager

## Admissions Manager Apply:
Remote:
Remote:
Full time:
Posted 2 Days Ago:
JR101272

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.The Admissions Advisor is responsible for supervising and leading student admissions teams for ACU's Online programs.  
** Duties:
*** Executing policies and procedures in compliance to all current regulatory requirements to maximize student enrollment.
* Provide ongoing training and feedback and performance reviews to Admission team.
* Provide accurate new student forecasting, group size, and execution of new student retention strategies.
* Provides effective communication with staff members and prospective/or current students via telephone, email and/or in person.
* Oversight to daily student enrollment activities for the advisors they directly supervise.
* Responsible for management responsibilities which include the following: planning, assigning and directing work of subordinates; appraising their performance, rewarding and disciplining employees; addressing complaints and resolving both student and staff concerns.
* Support daily enrollment advisor and student activities
* Verifies regular contact of students for admission documents by advising team
* Audits admission packets
* Initiatives, assists others in seeing the positive aspects of a new initiative and is seen by other members of team as a positive influence.
* Assists with additional work duties or responsibilities as evident or required.
* Maintains relationships with Program Directors of various Colleges
* Work to meet deadlines.
* This position will report directly to the Director of Enrollment  
** Professional Development Requirements:
** Skills* Has a high working knowledge of internal database and CRM systems including Google systems and Microsoft office products.
* Possess a high knowledge of the higher education market and industry
* Must be student and advisor-oriented and have the ability to perform multiple tasks efficiently and effectively
* Proven ability to work independently and manage multiple tasks efficiently and effectively
* Customer service or advising experience in an educational environment entailing one one-on-one interaction is highly preferred
* Must be self-motivated and be able to work effectively in a team environment
** Training Modules Required
*** New Manager Training
* Technology Tools Training (including CRM system)
* Others as development needs dictate  
*
* Qualifications:

** Professional* Bachelor’s degree from a regionally accredited institution required; advanced degree desirable
* Minimum of 1-2  years in an Enrollment function role
* Demonstrable experience from successfully working in a team environment
* Proficient in the use of the Internet and is detail oriented.
* Strong analytical and critical thinking skills
* Excellent customer service skills, as well as superior verbal and written communication skills.
* 1 - 2 years of previous admissions experience preferred  Personal
* Collaborative nature
* Exceptional communication skills, both verbal and written
* A desire for meaningful work and mission orientation
* Utilize critical thinking and problem-solving skills
* Displays public support and pride in company
* Keen mind, excellent negotiator with a strong work ethic; has high energy and is committed team player with excellent leadership capabilities
* Ability to train and develop subordinates
* Ability to lead and manage a team
* Driven and self-motivated.
* Capacity to work in a fast-paced environment and to be a self-starter
* Demonstrates personal and professional integrity.
* Can work well in a team environment and will be able to perform as an effective teammate within cross-functional teams.
* The ability to stay organized, easily multi-task and prioritize with ease.
** Physical Demands
** 1.  Work is performed in an office environment; must be able to sit for long periods (6-8 hours).2.  Must be able to use a telephone or headset equipment and able to perform work at a computer
3.  May be required to the manual operation of general office equipment.
4.  Limited travel may be required – locations vary, and some overnight travel may be necessary.
5. Some evening and weekend hours may be required.