Senior HVAC Service Manager

Job Description

As Senior HVAC Service Manager, you will lead maintenance and service execution for large-scale mechanical and cooling systems supporting mission-critical operations. This role focuses on service reliability, MTTR reduction, and lifecycle performance, not mechanical design. This role oversees ongoing Data Center critical infrastructure maintenance and repair for all service lines and implements strategies aligned with Oracle processes and industry standards. Oversees site selection and assessment activities across programs or regions.

Leads cross-functional design and commissioning review efforts. Partners with key stakeholders to remove blockers and provides recommendations, solutions, and resources to met operational requirements and specifications. Provides guidance to teams on the administration of contracts and reviews policy documents to ensure alignment with company standards and best practices. Oversees the proposal review process of maintenance plans and escalates/shares findings with senior leaders for approval.

Leads the development of training programs for newer team members, ensuring they align with team goals.

• Lead multi-site HVAC maintenance, troubleshooting, and lifecycle service programs.
• Manage vendor, contractor, and in-house service teams; enforce SLAs and quality expectations.
• Track system health, energy performance, and predictive maintenance effectiveness.
• Own safety, regulatory compliance, and technician training programs.
• Support capacity changes, incident reviews, and continuous improvement initiatives.

• Senior HVAC service leadership experience in data centers, industrial, healthcare, or other uptime-critical environments.
• Strong understanding of advanced cooling technologies, automation interfaces, and energy optimization.

• Strong crisis management and vendor leadership.
• Proven ability to improve service reliability and execution discipline.

• Global impact at scale:
  Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
• Technically rigorous environment:
  Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.
• Culture built on operational excellence:
  Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.
• Long-term career development:
  Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.

Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only.

US:
Hiring Range in USD from: $120,100 - $251,600 per year. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off:
  Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
  
  Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long…