Senior Community Disaster Program Manager

Job Description

As a Senior Community Disaster Program Manager, you will guide, lead and support teams of employees and trained volunteers to deliver comfort and care in times of disaster. Primary responsibilities include building, sustaining, and energizing the employee and volunteer workforce to create and maintain a foundation of continuous and robust engagement using established processes, and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

This position is not eligible for relocation assistance. The candidate can reside in Wichita Falls, Lubbock, Amarillo or Abilene.

• Empower Volunteers:
  Lead and manage a diverse volunteer team responsible for the implementation of volunteer‑led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.
• Lead the Program:
  Oversee the successful implementation of either disaster cycle services activities within assigned geographic area, or specific functional activities within the region.
• Mission Capacity Building:
  Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. Lead and empower a diverse team of volunteers and employees.
• Engage Community:
  Supervise the team's efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in assigned geographic area.
• Manage in a Matrix:
  Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Know Your Communities:
  Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization.
• Ready to Respond:
  Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

• Education:
  
  Bachelor's degree required, or equivalent combination of education and related experience required.
• Experience:
  
  Minimum 5 years of related experience.
• Management
  
  Experience:
  
  3 years of supervisory or management experience.
• Must have a valid driver's license & a clean MVR.

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

• Chapter‑based positions:
  Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional positions:
  Regional leadership and functional employees are expected to…