Director, Hyperscale Data Center Security Operations

Overview

Job Description The physical security operations team is the primary interface with all clients and ensures that client needs and expectations are met with high quality, industry standard programs and services. Oracle is looking for a senior security professional to join our team. Oracle utilizes internal owned data center locations and third-party external data centers managed by co-location service providers. This position will be responsible for the leadership and development of teams, products and services within the Global Physical Security (GPS) operations line of business, with specialized functional expertise in hyperscale data center operational security, guard force management, crisis management programs, risk assessments, incident response and investigations.

The qualified candidate will report directly to the Senior Director, Global Security Operations.

• Provide operational direction and oversight so that the GPS strategic initiatives in relation to the data center operational security program are implemented consistently.
• Provide direction and hands-on management of physical security.
• Manage the capital and operational budgets related to security services and programs.
• Incident response and investigation.
• Crisis response specific to GPS and core member of the Crisis Management Team.
• Project Management Team member for new data center builds, conversions and restructuring in respect of security design and regime operation.
• Develop and implement business plans to ensure continued optimal performance and excellent customer service throughout the region.
• Manage partner/vendor relations within the assigned region including security guard force management at hyperscale data centers.
• Work in close liaison with the Global Security Operations Centers (GSOC), Security Systems, Risk & Investigations, Events, Crisis Management and Executive Protection teams.
• Liaison with internal Oracle partners to achieve objectives, develop new programs and leverage resources for program and service delivery.
• Liaison with external industry resources (e.g., law enforcement, military, emergency responders, industry peers & associations).
• Partnership with Oracle Lines of Business and external audit regulatory bodies to ensure physical security compliance with diverse audit requirements including but not limited to ISO, SOC1 & 2, NIST, FedRAMP, HIPAA and PCI.
• Customer service—providing quality advice to Oracle employees on all aspects of physical security as it applies to data center security.

Working with 3rd party security service providers maintains oversight for the recruitment, selection, orientation, training, development, and retention of high-caliber security guard staff. Maintains recognized industry standard physical security best practices by ensuring a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies and procedures.

Prepare and manage the hyperscale data center security operations program budget. Performs additional functions as directed by the Senior Director, Global Security Operations as necessary to achieve assigned business objectives.

• Must have a minimum of 15 years of industrial security experience, combined with a minimum of 7 years of senior management and leadership experience, ideally within a physical security/data center operational environment.
• Strong understanding of industry-specific legislations and compliance requirements as they apply to physical security operations in general and specific to data center security.
• Experience of crisis management as it relates to physical security at the corporate level.
• A working knowledge of various security technology resources including access control and video systems. Proficient with all basic Microsoft software and communications techniques.
• Ability to communicate effectively in both written and verbal formats at all levels up to Corporate Executive leadership.
• Adept at customer service skills.

• The Director, Hyperscale Data Center Security Operations' scope of responsibility is NAM-centric in nature but may expand to other regions as the program grows.
• Decision impact is high, and the degree of direct supervision is minimal. This is a director-level position with a high degree of responsibility and operational impact. The qualified candidate will report directly to the GPS Senior Director of Global Security Operations.

• Ability to show experience in the above required essential functions is mandatory.
• BS/BA Degree desirable but not mandatory.
• Industry certifications are preferred, but not required.

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit…