Community Service Officer

Location

6 N Abilene St, Aurora, Colorado

Hourly rate: $25.28 – $31.60. The position may close upon finding a qualified pool;
Final date to receive applications:
July 21, 2026.

• Respond to and conduct crash investigations, including hit‑and‑run and minor‑injury accidents.
• Use Police Radio and Computer‑Aided Dispatch (CAD) to log incidents.
• Issue municipal summons (electronic or handwritten).
• Testify in court and conduct follow‑up investigations.
• Generate in‑person or phone reports of non‑progress crimes and interview victims/witnesses.
• Collect, deposit and handle property and evidence.
• Perform static traffic control and direction support for events as required.
• Use department software and applications for assigned duties.
• Provide support for traffic control and direction.
• Perform other related duties as assigned.

• High school diploma, GED, or equivalent.
• 1–2 years of in‑person customer‑service experience with problem solving and incident documentation.
• Fluency in English; bilingual skills are preferred.
• Strong computer skills, regular use of Windows‑based programs.
• Experience (1–2 years) in law‑enforcement, security, internal investigations, or loss prevention is preferred.
• Valid driver’s license with a clean record; NCIC/CCIC clearance within six months of hire.
• Valid civilian city of Aurora vehicle operation certification.

• Valid driver’s license.
• NCIC/CCIC clearance.
• Civilian city of Aurora vehicle operation certification.
• Self‑defense certification (OC Spray).

The role is essential personnel during emergencies or disasters. Duties involve light physical work, moving no more than 20 lb at a time, frequent lifting, carrying, walking, standing, pushing, pulling, bending and stooping. Work is primarily outdoors in varying weather, but may also be indoors in climate‑controlled office environments. Shift work, weekend, overtime for court and special events is required. Employees wear a ballistic vest, body‑worn camera, and standard uniform.

• Diverse community and inclusive work environment.
• Competitive total compensation package.
• Well‑funded General Employees Retirement Plan.
• On‑site fitness center and wellness programs; subsidized recreation center pass.
• Paid leave program; 100% funded Employee and Family Care Leave.
• Retirement pension plan and 457b options.
• Employee assistance programs and continued education.

The City of Aurora is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, or any other protected status. The City maintains a drug‑free workplace; a positive marijuana test results in disqualification.