Senior Data Center Facilities Technician

Job Description

Supervises ongoing critical environment maintenance and repair for all service lines with major impact on achieving pre-defined service level agreements (SLAs). Oversees medium-level impact projects and coordinates with relevant stakeholders. Manages incidents that impact Data Center infrastructure services and drives proactive and timely resolution of such incidents. Ensures alignment of own work with safe working practices. Oversees on-site data centers operations in relation to the engineering infrastructure, identifying risks and gaps and troubleshooting as required.

Follows and adapts policies and procedures. Participates in training programs for newer members of the team.

Job Description

Supervises ongoing critical environment maintenance and repair for all service lines with major impact on achieving pre-defined service level agreements (SLAs). Oversees medium-level impact projects and coordinates with relevant stakeholders. Manages incidents that impact Data Center infrastructure services and drives proactive and timely resolution of such incidents. Ensures alignment of own work with safe working practices. Oversees on-site data centers operations in relation to the engineering infrastructure, identifying risks and gaps and troubleshooting as required.

Follows and adapts policies and procedures. Participates in training programs for newer members of the team.

Note:

This is a full-time onsite position in Shackelford County, TX. Relocation assistance will be provided.

Responsibilities

Role Overview
As a Facilities Operations Technician V– General
, you will lead and guide the reliability, safety, and lifecycle performance of mission-critical facility systems within hyperscale data centers. In this role, you will apply advanced technical expertise to solve complex issues, support high-impact events, and help guide upgrades, standards, and operational improvements that protect uptime.

• Lead troubleshooting, incident investigations, and root cause analysis for high-impact or recurring issues affecting critical facility systems.
• Support and improve standards, procedures, and operational practices across electrical, mechanical, cooling, controls, and supporting infrastructure.
• Provide technical guidance for upgrades, retrofits, expansions, major maintenance, and commissioning support activities.
• Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, drawings, one-lines, settings, and test plans.
• Coordinate with internal teams and external stakeholders, such as vendors, service providers, engineering teams, and construction partners, to ensure reliable and consistent operational outcomes.
• Review technical documentation and help ensure consistent execution and technical quality across sites.
• Mentor less experienced technicians and help strengthen technical capability, troubleshooting rigor, and execution discipline across the team.

Ideal Candidate Profile
Extensive (5-8+ Years) experience with mission-critical facility systems in data centers, industrial environments, utilities, healthcare, manufacturing, or other high-availability operations.

• Strong understanding of one or more major infrastructure domains, such as electrical distribution, mechanical cooling, controls systems, or integrated facility operations.
• Demonstrated ability to lead complex technical work and support critical operational decisions.
• Advanced trade qualification, technical certification, or equivalent practical experience preferred.

Skills And Competencies
Advanced troubleshooting and root cause analysis capability.

• Strong technical judgment and decision-making in high-risk or time-sensitive situations.
• Ability to communicate technical risk and options clearly to a range of audiences.
• Ability to influence teams through standards, analysis, and operational alignment.

Preferred Skills / Certifications
Deep experience with critical infrastructure systems such as switch gear, UPS, generators, cooling systems, BMS/EPMS, controls platforms, or integrated facility support systems.

• 5-8+ Years of experience working directly within a Data Center environment
• Experience reviewing operating procedures, commissioning plans, maintenance strategies, incident response documentation, and system performance trends.
• Ability to mentor less experienced technicians and support technical development across the team.
• Journeyman or Master Electrician license, advanced HVAC/mechanical credential, or equivalent trade qualification where applicable.
• NFPA 70E training and strong safety background preferred.
• EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
• OEM or manufacturer certifications/training on critical power systems, HVAC infrastructure, controls platforms, or building systems strongly preferred.
• Schneider Electric, Eaton, ABB, Siemens, Vertiv, Johnson Controls, Trane, Honeywell, or similar advanced equipment training is a plus.
• NICET or similar power…