Head Start Program Specialist

Support Services Coordinator

Goal:
Provide quality and effective support services to the Center for Young Learners.

Qualifications:

Associate's degree or equivalent educational experience, with academic major or concentration in early childhood, or High school diploma or GED and 5 years of relevant experience in early childhood programs. Entry: 0-9 years of relevant experience Mid-level: 10-19 years of relevant experience Expert: 20+ years of relevant experience Detail-oriented with a basic understanding of school or ESC procedures

Major

Responsibilities and Duties:

• Program Planning/Organizational Skills
• Manages Policy Council promotion and Director's Report
• Manage the CYL website along with all media, advertising, and promotional materials for the component
• Assist with Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Applications
• Respond to internal program inquiries and support
• Fiscal Management
• Utilize cost-effective methods to reach identified objectives
• Communications Skills
• Demonstrates good communication techniques with staff members
• Demonstrates cooperation, consideration, and professional courtesy with clients and staff members. Maintains job-related confidentiality.
• Technical Assistance
• Demonstrate accessibility by responding to program inquiries and following up to ensure customer satisfaction
• Participates in training, planning and other ESC meetings to meet program goals
• Performs other duties as assigned by immediate supervisor
• Human Relations
• Demonstrates professional courtesy during personal interaction with LEA and ESC staff
• Display an attitude of personal and professional concern in group and individual settings
• Demonstrate willingness to collaborate with other staff members
• Specialized Knowledge
• Seek training with professionals and provide up-to-date information about ERSEA, Head Start Performance Standards, and Head Start Act.
• Personal and Professional Image
• Maintain self control and good working relationships with other staff; exhibit enthusiasm, self-motivation, and professional appearance while representing the ESC in any capacity
• Adhere to work schedules and attendance policies
• Arrives at work and other scheduled events on time
• Mental Demands/Physical Demands/Environmental Factors
• Tools/Equipment Used:
  Standard office equipment, including personal computer and peripherals
• Posture:
  Prolonged sitting; frequent standing; occasional kneeling/squatting, bending/stooping, pushing/pulling, and twisting
• Motion:
  Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching; frequent driving
• Lifting:
  Occasional moderate lifting and carrying (less than 25 pounds)
• Environment:
  Work inside and outside (exposure to sun, heat, cold, and inclement weather), exposure to noise; frequent district wide travel; occasional statewide travel
• Mental Demands:
  Work with frequent interruptions; maintain emotional control under stress