Field Service Technician

About Miele

Miele is a family‑owned company that has become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology. Miele has a commitment to quality and growth.

We are recruiting across the following locations. Your location must be within or close to the postcodes listed.

• West London – All W postcodes
• North London – All N/NW postcodes
• South West London – All SW postcodes

With the option to work 4 or 5 days a week.

Working independently, you will receive the tools to succeed and be part of a community that shares practices and drives results as a team with a family feel. Your day‑to‑day work will involve diagnosing and resolving issues in customers’ homes, ensuring our world‑class products continue to perform and support our sustainability promise. As a brand ambassador, you will promote our care products and appliances, earning rewards through our platform.

Ideally you have experience as an appliance engineer or technician, or technical experience from the electronics, white goods, electrical, or gas industry. Full training on our appliances is provided. We value engaged team players who collaborate, innovate, and deliver an exceptional customer experience at every touchpoint. A gas qualification and experience is highly desirable but not essential.

• Starting salary of £37,569 (£40,721 inc. London weighting if based within M25), increasing incrementally as you gain skills.
• Potential to rise within the first 8 months.
• A daily lunch allowance included in salary.
• Performance‑related bonus scheme.
• Commission for introducing customers to products, accessories and care collection.
• Optional private use of company vehicle, subject to relevant HMRC rates.
• 25 days holiday, plus bank holidays.
• Contributory pension scheme.
• Internal recognition with the ability to earn points.
• Wellness and employee support schemes.
• Life assurance at 4 × salary if enrolled in pension scheme.
• Income protection scheme.
• Excellent training and support network.
• Active personal development plan and opportunities to further your career.
• Medicash Scheme – money back towards the cost of healthcare and wellness.
• Inspired Performance – reward and recognition portal.
• Eye‑care voucher scheme.
• Substantial discount on all company products.

On‑target earnings of up to £45,281 (up to £47,508 inc. London weighting if based within M25).