Field Service Technician

About Miele
How does a family-owned company become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology? By striving to always do better and to keep improving. This mindset defines what it means to work at Miele and drives the success of our products. Our approximately 23,000 employees can rely on one thing: those who embrace our commitment to quality will grow – both personally and professionally.

We are recruiting across the following locations. Your location must be within or close to the postcodes listed.

Guilford
- Postcodes: All GU Postcodes

North North West London
- Postcodes: All NW Postcodes

South West London
- Postcodes: All SW Postcodes

West London
- Postcodes: All W Postcodes

Starting Salary: A starting salary of: £37,569 (£40,721 inc. London Weighting if based within M25) with on Target Earnings of: £45,281 (£47,508 for London) plus commission based on a 40 hours per week.

Future Salary: This will rise to a base salary of £38,299 / £41,451 + Bonus and commission within 6 months with potential earnings of up to £50,064 via a transparent salary progression path.

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Full and Part-Time Opportunities: Flexibility is key for us and we want to create Field Technician roles that fit around real life! That's why we are happy to offer this role across condensed or a part-time basis between 3-5 days per week.

This could be on a condensed 4 day week or 24 hours over 3 days.

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The Miele Service team is an award-winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899. We are proud to offer a workplace and culture that is as future proof as our world-renowned products.

At Miele, we don’t just build appliances—we build careers. Join us in living our philosophy of being ‘Immer Besser’—Forever Better.

Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with afamily feel,and redefining excellence every day.

Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise.

As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. we have a reward platform where you can earn points to exchange for personal gift cards or products.

Ideally you will have worked in an Appliance engineer or Appliance technician role however, if youbring technical experience from any industry, what would be advantageous isif it was gained in the electronics, white goods, electrical or gas industry. We are flexible on you background and can offer full training on our  turn we will support your training to achieve great results in line with our “Immer Besser” philosophy.

Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.

A gas qualification and experience would be highly desirable but not essential.