Membership Coordinator - Abingdon, VA

About This Role

The Membership Coordinator provides regular clerical and administrative support to Club staff; prepares correspondence and reports, maintains schedules and calendars; answers telephones and maintains electronic and hard copy files.

• Performs regular secretarial duties, preparing correspondence and reports as requested by supervisor and composes draft letters following established formats. Proofreads all materials for accuracy prior to supervisory review and signature.
• Maintains master schedule of Club activities and events, collecting and disseminating information to Club staff, volunteers, members and families as instructed.
• Answers telephones, providing general information, referring callers to other staff or taking messages as necessary.
• Maintains electronic and hard copy filing systems, making sure they are accurate and timely and facilitate easy retrieval of information.
• Monitor office supply inventory and lets Site Coordinator know what supplies need to be ordered..
• Serves as Club receptionist, greeting all members and visitors and maintaining attendance and visitor logs.
• Perform other related secretarial or administrative duties as requested.

Internal:
Maintains close, daily contact with Club staff (professional and volunteer) and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel.

External:
Maintains contact with members, families and the general public to give and obtain information, either in response to inquiries or as instructed by supervisor.

• High school diploma or equivalent
• One year of office clerical experience
• Training in secretarial skills and use of common office equipment Typing/keyboarding skills of at least 50 wpm
• Good written and verbal communication skills
• Good organization and attention to detail
• Strong customer relations skills
• Able to maintain strict confidentiality