Business Services Manager

Business Services Manager

Located in the heart of the Appalachian region, Virginia Highlands Community College (VHCC) serves the city of Bristol, Washington County, and the western portion of Smyth County from its campus in historic Abingdon, Virginia. VHCC's central location at Exit 14 on Interstate 81, in view of Mt. Rogers and Whitetop Mountain, is a short commute from nearby towns and communities, including northeast Tennessee.

Since 1967, VHCC has served students in the region through academic programs aligned for seamless university transfer, specialized education for a wide range of healthcare careers, technical curricula designed by business and industry, and short-term certification offerings to meet workforce needs. VHCC awards Associate of Applied Science degrees, Associate of Arts and Sciences degrees, and certificates, as well as workforce credentials.

As one of 23 institutions in the Virginia Community College System, VHCC serves students from across the region, including northeast Tennessee, eastern Kentucky, and western North Carolina, by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future. More information about VHCC may be found at the college website.

In its continued service to the region, VHCC is seeking a qualified applicant to serve as its next Business Services Manager. The Business Services Manager is a key, hands-on financial and administrative management position that reports to the Vice President of Finance & Administration. The position is responsible for both performing and overseeing the College's day-to-day business and financial operations, including accounting, financial reporting, reconciliations, accounts payable, accounts receivable, student financials, cashiering, procurement, and related business services.

The Business Services Manager is a full-time classified position responsible for the daily management and operation of essential financial and business functions of the College. This is a hands-on working manager position. The successful candidate will be expected to actively perform financial and accounting functions in addition to coordinating operations and supervising assigned staff. The position requires an individual who is comfortable working directly in financial systems, preparing and reviewing reconciliations and financial transactions, resolving issues, meeting reporting deadlines, and stepping into day-to-day operations as needed.

The Business Services Manager works closely with the Vice President of Finance & Administration and the Director of Budget and Finance and collaborates with departments throughout the College, the Virginia Community College System (VCCS), the Shared Services Center (SSC), state agencies, auditors, vendors, students, and other stakeholders. The position requires a strong working knowledge of accounting and financial operations and the ability to move effectively between detailed transactional work and broader management responsibilities.

The Business Services Manager is expected to identify and resolve issues, maintain effective internal controls, ensure the accuracy and integrity of financial information, and provide responsive and professional service to students, faculty, staff, and the public.

Primary duties and responsibilities of the Business Services Manager include:

• Providing leadership and supervision for Business Office staff and managing workflow associated with cash receipts, student accounts receivable, accounts payable, purchasing, and shipping and receiving.
• Performing and overseeing student financial operations and systems, including student accounts receivable, cashiering, refunds, collections, sponsored accounts, and related fiscal activities.
• Performing and overseeing the preparation, maintenance, and reconciliation of accounts receivable ledgers and billings and monitoring current and delinquent accounts.
• Performing and overseeing accounts payable activities to ensure expenditures are properly recorded and payments are processed timely and in accordance with applicable policies and Prompt Payment requirements.
• Coordinating the preparation and distribution of financial reports and statements in accordance with College, VCCS, and Commonwealth requirements.
• Performing and overseeing financial reconciliations and preparing or reviewing opening, closing, and adjusting journal entries. Ensuring expenditures, revenues, cash, allotments, and appropriations are accurately reconciled between applicable financial systems.
• Facilitating and monitoring the College's procurement operations, including its purchasing card program, eVA administration, VHCC's SWaM program, VCCS Shared Services Center coordination, and helping ensure appropriate internal controls, documentation, approvals, and compliance with Commonwealth policies and procedures.
• Developing, implementing, evaluating, and monitoring…