Business Services Manager

Business Services Manager

In its continued service to the region, Virginia Highlands Community College (VHCC) is seeking a qualified applicant to serve as its next Business Services Manager. The Business Services Manager is a key, hands-on financial and administrative management position that reports to the Vice President of Finance & Administration. The position is responsible for both performing and overseeing the College's day-to-day business and financial operations, including accounting, financial reporting, reconciliations, accounts payable, accounts receivable, student financials, cashiering, procurement, and related business services.

The Business Services Manager is a full-time classified position responsible for the daily management and operation of essential financial and business functions of the College. This is a hands-on working manager position. The successful candidate will be expected to actively perform financial and accounting functions in addition to coordinating operations and supervising assigned staff. The position requires an individual who is comfortable working directly in financial systems, preparing and reviewing reconciliations and financial transactions, resolving issues, meeting reporting deadlines, and stepping into day-to-day operations as needed.

The Business Services Manager works closely with the Vice President of Finance & Administration and the Director of Budget and Finance and collaborates with departments throughout the College, the Virginia Community College System (VCCS), the Shared Services Center (SSC), state agencies, auditors, vendors, students, and other stakeholders. The position requires a strong working knowledge of accounting and financial operations and the ability to move effectively between detailed transactional work and broader management responsibilities.

The Business Services Manager is expected to identify and resolve issues, maintain effective internal controls, ensure the accuracy and integrity of financial information, and provide responsive and professional service to students, faculty, staff, and the public.

Primary duties and responsibilities of the Business Services Manager include providing leadership and supervision for Business Office staff and managing workflow associated with cash receipts, student accounts receivable, accounts payable, purchasing, and shipping and receiving. The Business Services Manager performs and oversees student financial operations and systems, including student accounts receivable, cashiering, refunds, collections, sponsored accounts, and related fiscal activities. The position also performs and oversees the preparation, maintenance, and reconciliation of accounts receivable ledgers and billings and monitors current and delinquent accounts.

Additionally, the Business Services Manager performs and oversees accounts payable activities to ensure expenditures are properly recorded and payments are processed timely and in accordance with applicable policies and Prompt Payment requirements.

The Business Services Manager coordinates the preparation and distribution of financial reports and statements in accordance with College, VCCS, and Commonwealth requirements. The position performs and oversees financial reconciliations and prepares or reviews opening, closing, and adjusting journal entries. Ensures expenditures, revenues, cash, allotments, and appropriations are accurately reconciled between applicable financial systems. The Business Services Manager facilitates and monitors the College's procurement operations, including its purchasing card program, eVA administration, VHCC's SWaM program, VCCS Shared Services Center coordination, and helps ensure appropriate internal controls, documentation, approvals, and compliance with Commonwealth policies and procedures.

The Business Services Manager develops, implements, evaluates, and monitors financial policies, procedures, internal controls, and audit trails to support compliance and safeguard College assets. Coordinates and performs applicable financial compliance activities, including PCI compliance, tax reporting, audits, and other state and federal financial requirements. Promotes and encourages superior customer service and timely, professional responses to students, faculty, staff, vendors, and other stakeholders.

Performs other duties as assigned and assists the College or Commonwealth as necessary in the event of an emergency declaration.