Key Account Manager II

Key Account Manager II

Job Location s: US‑VA‑Abingdon | US‑VA‑Roanoke | US‑TN‑Knoxville

Requisition : | Position Type:
Full Time | Category:
Client Services/Account Management | Salary: USD $61,700.00 – $98,250.00 per year

The KAM II is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement and strategic planning initiatives. Our clients are manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are retailers, wholesalers, or distributors to whom we sell our clients' brands.

This role collaborates with clients to develop strategic plans and works with retailer associates (buyers, category managers, replenishment managers, etc.) on headquarter calls to implement the programs. The incumbent owns the client relationship, makes spending decisions regarding trade funds, and signs, implements, and executes contracts on behalf of the client.

The position works closely with internal Advantage Solutions associates such as Customer Managers and order entry, claims, category management, schematics and retail associates to increase sales volume within a market. The incumbent may service one or multiple clients' goals, encompassing customer relations and implementation.

• Drive clients' business at assigned customers: increase distribution, grow sales dollars/units/share/KPIs while staying on spend.
• Ensure retail/merchandising execution and basic eCommerce execution.
• Achieve targeted income and expense budgets by implementing promotional and marketing strategies.
• Analyze trends and results to identify growth opportunities and make recommendations to clients and customers.
• Monitor and drive growth through efficient management of promotional spending within guidelines on assigned clients.
• Meet budgetary goals by maintaining strict control and accounting of accrual and bill‑back funds for assigned clients.
• Maintain period‑ending fund balance performance with no overspends vs. trade budget.
• Meet or exceed clients' goals for sales, distribution, share, pricing, shelving, and promotional volume.
• Launch strategies to pursue new opportunities.
• Implement retailer headquarter calls and penetrate key positions at the retailer to manage and maximize manufacturer marketing and promotional funds within financial guidelines.
• Maintain accurate retail pricing and indirect order guides.
• Secure client‑approved schematics for all brands and coordinate with schematic, reset, and retail departments.
• Ensure incremental sales through distribution of new products and maintenance of existing SKUs.
• Collaborate with category management team to develop retailer presentations using database rationale, SKU optimization, promotion causal data, and lift analysis.
• Manage accounts to achieve targeted ACV on Innovation.
• Build and maintain effective client and retailer relationships, ensuring customer access and client perspective.
• Demonstrate sales accomplishments and areas of opportunity with sales presentations for customers and clients.
• Offer strategic input pursuant to annual business plans, problem‑solving, and ongoing customer management.
• Provide timely and fluid communication on client goals, programs, price changes, and priorities to all stakeholders.
• Manage difficult situations, issues and conflicts to achieve effective outcomes.

This position does not have supervisory responsibilities for direct reports.

Does not have direct reports but may delegate work of others and provide guidance, direction and mentoring to indirect reports.

Education Level (Required):
Bachelor’s Degree or equivalent experience.

Field of Study/Area of Experience
: 4–6 years of related experience.

Solid track record of managing or working closely with key retailers, including department heads, category managers, buyers, and other retail stakeholders; proven experience managing high‑value accounts, developing long‑term relationships, and delivering on customer objectives (e.g., sales growth, promotional execution).

Skills, Knowledge and Abilities

• Strong sales…