Pharmacy Technician

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. You will be the first point of contact to assist patients and customers, ensuring prescriptions are filled promptly, safely and accurately, and that we provide caring service that exceeds expectations. You will work consistently with SOPs, best practices, and effective communication to maintain a safe and inclusive culture.

Once in role, a Technician must complete a rigorous company training program and satisfy all registration, licensing, and certification requirements. Until these requirements are met, duties may be restricted by the Pharmacy Manager.

• Follow company SOPs at each workstation to help Pharmacists manage and improve patient health.
• Adhere to pharmacy workflow procedures at production, pick‑up, drive‑thru, and drop‑off stations for safe and accurate prescription fulfillment.
• Provide positive patient experiences with empathy, personalized service, and by offering immunizations and other services at the register or over the phone.
• Complete basic inventory activities such as putting away deliveries, cycle counts, returns‑to‑stocks, and waiting‑bin inventories as directed.
• Contribute to a high‑performing team, embrace a growth mindset, and seek opportunities to expand your clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntary travel to other stores in the market.
• Understand and comply with all federal, state, and local laws, regulations, professional standards, and ethical principles, including controlled substance dispensing and record‑keeping.
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and optional staffing of offsite clinics) where allowed by law and supported by training.

Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:

• Complete additional licensure and training to obtain Technician Immunizer status.
• Educate patients about vaccines and refer vaccination questions to the pharmacist‑on‑duty.
• Monitor and respond to adverse reactions, reporting events per public health requirements.
• Review and collect patient information, tracking and documenting each applicable patient.
• Monitor and manage vaccine supplies.

• Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, and licensure/certification.
• State board age and education requirements
  • If the State Board does not set a minimum age, you must be at least 16 years old.
  • If the State Board does not require a minimum education, you must have a high school diploma or equivalent, or be actively enrolled in high school or a high‑school equivalency program.
• State‑level licensure and national certification requirements vary by state (click to learn more).
  NOTE: This is a placeholder; the actual program will provide states specific instructions.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Attentio…