IKEA Food Administrative Assistant | Retail | AlWahda Mall

Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail and healthcare—Al‑Futtaim Group employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. The company partners with over 200 of the world’s most admired and innovative brands, and its entrepreneurship and relentless customer focus drive continued growth and expansion to meet the evolving needs of customers in the societies where it operates.

By upholding its values of respect, excellence, collaboration and integrity, Al‑Futtaim Group continues to enrich the lives and aspirations of its customers each and every day.

The IFB Administrative Assistant provides vital support to the IKEA FOOD department through various administrative and system tasks, ensuring efficient operations and compliance with IKEA standards. The role involves coordinating ordering, stock management, financial processes, and supporting the IFB operations team in maintaining high standards of organization and communication.

• Ensure ordering and receiving procedures are completed according to IKEA FOOD requirements.
• Implement monthly IFB stock take according to set guidelines.
• Prepare monthly discrepancy and wastage reports; initiate control measures and follow-up.
• Process and document supplier invoices in the NAVISON system.
• Log and generate all approved recipes and IKEA FOOD range in the NAVISON system.
• Activate Menu buttons for the POS terminals.
• Coordinate with IT regarding IFB system issues and concerns.
• Maintain cleanliness and organization of the IFB Office and IKEA supplies and storages.
• Monitor supplies within office budget guidelines.
• Ensure day‑to‑day functions of store keepers are carried out in the department.
• Assist the IFB team with requisition, design, and implementation of communication programs.
• Receive important documents, mail, and ordered supplies.
• Undertake senior responsibilities as required by IFB operations.

• Coordinate and review annual objectives.
• Monitor monthly KPIs.
• Analyze IFB profit and loss.
• Conduct ICSS and CSI reviews.

• Coordinate with Cash Office and Finance for invoice payments and follow‑up.

• Advanced computer skills and proficiency in relevant software systems.
• Effective multi‑tasking abilities to handle diverse responsibilities.
• Strong communication and interpersonal skills.
• Customer‑focused approach and dedication to maintaining IKEA’s brand standards.

• High School/Trade School Graduate.
• 3 to 5 years of experience in a similar role.
• Proficiency in advanced computer operations, especially NAVISON systems.
• Strong communication and interpersonal skills.

Al‑Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia.

We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries.

Join us today and make a difference…

GROWING TOGETHER…
We are a values‑driven company with a passion for life  vision is to create a better everyday life for the many people.
Al‑Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.